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October 2023 by streetlife2704
I came at 4 PM and says out till 6 PM. Mind you Store closes at 7 PM on a Saturday never knew a business that a worker takes two hours of lunch break.This is the fifth time I come and it’s the same scenario and I just decided to give them a negative feedback at this location because the 123 strike you’re out rule of thumb. I gave him a chance but five times that’s overdoing it somebody incorporate needs to address this issue.
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September 2023 by David Muldowney
Outstanding serviceVery FriendlyWelcome storeGreat Employees to assistI could go on & onVery Very Happy guy
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August 2023 by Caisse Construction, INC.
I give 5 stars after having an opportunity to have one of the best sales reps I have ever met, her name is Sydney, navigate and fix my suspended acct. I had some technical issues regarding a new business acct and she worked extremely hard and stayed late getting my lines back active. She was direct, very knowledgeable as well as an incredible listener. She never interrupted me after my 5 hour horrible experience at the Salem Mall store. If I could give more stars I would and she is the exact person I would want representing my brand. Thank you Sydney, they should give you that store!
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August 2023 by Mandaz World
Worst customer service experience ever I will never come here again. For anyone that goes to that store and Cindy is working you should walk back out unless you want an unpleasant experience with someone beyond miserable if I could give zero stars I would
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August 2023 by Sean Caisse
I give 5 stars after having an opportunity to have one of the best sales reps I have ever met, her name is Sydney, navigate and fix my suspended acct. I had some technical issues regarding a new business acct and she worked extremely hard and stayed late getting my lines back active. She was direct, very knowledgeable as well as an incredible listener. She never interrupted me after my 5 hour horrible experience at the Salem Mall store. If I could give more stars I would and she is the exact person I would want representing my brand. Thank you Sydney, they should give you that store!
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May 2023 by Fran Mariano
Spoke with Emma & finally met her. She was so patient with me & extremely helpful. I learned so much about my phone & all her very useful tips. No wonder she is a manager & quite a lovely asset to AT&T. F. Pappas 4/23/23
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May 2023 by Frank D'Agostino
Carrie was absolutely fantastic. Answered every question and knew her facts about cell phones.
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December 2022 by Kathryn Love
I just had the best experience with Joe who works at this location! He was so friendly and honestly the most helpful sales rep I have ever come across… and I’m in sales! That was the quickest turn around I have ever experienced upgrading a phone. I wish all reps were like Joe. He was informative, polite, and honestly just a great guy. He made the whole experience of breaking a phone not even seem so bad. I will be recommending this location to everyone I know.
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December 2022 by Sleepy Faded
Store manager was very helpful and went above and beyond!!! Blessed to know yall have a very attentive store manager who makes sure your happy before you leave the store
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December 2022 by Rony Peterson Jabour
Nice costumer service, Jon was amazing, very helpful. Thank you so much.
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September 2022 by Citizen Yülfi
Nick is honest and eager to help, going as far as multitasking in order to serve two customers at once. He was efficient and got me in and out of there in no time. This is the second experience I’ve had with Nick at this store, and both times I’ve gone to this AT&T have been pleasant because he has great customer service skills.
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September 2022 by Ben Vestal
Called multiple times a day for 2 days and never spoke to a rep. Went to the location and was told to come back In 4 hours.
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September 2022 by Jane Doe
Scam artists and thieves. Watch out for fraudulent charges. When you ask for a manager they’ll hang up on you or tell you to call the 1800 number or if you go in person, they’ll refuse to help you. Commission based and don’t care about messes they create.STAY AWAY FROM GABBY AND THE FAT BEARDED GUY
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July 2022 by v rodriguez
Great customer service very knowledgeable team able to perform all tasks the customer service is great they go above and beyond to help you
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June 2022 by Andrew Brown
Absolutely disgusted with the outdoor that work at this store. Both times my wife and I have gone there, they have the WORST attitudes, are rude, condescending, sarcastic, abs confrontational.....unless of course you are buying. Pathetic
