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August 2024 by Darlene Altman
I took my car in for an inspection as I just moved here and registered car a few days ago. I’ve never been treated so poorly! Both the mechanic and other guy who I think was owner were so rude! I was told my car wasnt passing inspection because I needed new front tires. I asked to see what they were talking about because I just had an inspection done a month ago in Florida and all 4 tires were rated 7/10. Older guy said, “well this isn’t Florida”. They pulled car out and older guy said he couldn’t see what mechanic was talking about. Then mechanic came out and said I need all 4 new tires!!! Older guy spoke so rudely to me and cut me off every time I tried to speak. Finally he gave me back my registration and said “here’s your registration, I’m not charging you.” I took it and left!
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July 2024 by Steven Zakon-Anderson
A. great place to do business. They are very responsive to customer needs, reasonable in their pricing and back up their work.
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August 2023 by J C
This was my third and last time using BC Auto for my vehicle (plus 3 visits for my wife’s vehicle). I took my vehicle in this morning for an inspection, oil change, and tire rotation which they were immediately able to get started on.Within the first 10 minutes, one of the mechanics became irrationally angry and was yelling about how much he hated Volkswagen and my vehicle specifically. I became concerned that he might take the anger and frustration out on my vehicle so I moved from the waiting room to the counter in the garage to watch.During that time he called out that my yellow fog lamps would not pass inspection. I respectfully challenged that position noting that they had passed it last year with no issue. Gene looked up the statute and confirmed that it actually wasn’t against the law in NH to have yellow fog lamps.A while later, Gene was in the office and I let him know that I was going to be leaving and would come back in a while to pick up my vehicle when it was done. At this time, I also politely addressed the other mechanic’s behavior with Gene. Gene quickly dismissed his behavior saying “that’s just the way he is” and then scolded me for standing out in the shop watching them earlier because “they aren’t animals in a zoo.” I only went to watch after his employee was acting completely unhinged and I became concerned.I picked up my vehicle and everything seems to be fine. The price for the work was fair. However, we likely won’t be back after today’s experience.
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July 2023 by Alison Bundy
Gene listens well, and explains well. He took my car in on short notice, when I was traveling in the area. I'm grateful to him for doing the work that needed to be done to get me back home!
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April 2023 by Tyler C
Nate and Gene are very knowledgeable, helpful mechanics that take their work seriously. Thank you for everything that you d!Services: Steering & suspension repair
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December 2022 by trudi buckley
I go there for my car care and inspections. Great, timely service. Explains things. Reasonable prices. And nice people. Doesn't get much better than that!
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October 2022 by Nate Scheidler
Very experienced mechanic who gives excellent service at a fair price.
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September 2022 by Dudley J. Hall
Treated like family from start to finish wonderful experience
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August 2022 by Russell Holmes
Awsome place to bring your vehicle. Best prices in town. Got me back on the road in no time. I highly recommend.
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July 2022 by carl adams
Gene is the best always gets me in great service
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July 2022 by James Howland
Excellent, affordable, friendly and fast.
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June 2022 by Kosa Kazagana
Treated like family from start to finish wonderful experience
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February 2022 by Paul Beaudoin
Honest, knowledgeable, fair.
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June 2021 by Rachel Wallach
I can't thank BC Auto enough for an emergency repair they completed so quickly that I was back on the road in less than 3 hours. I recommend them highly for excellent service and integrity.
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December 2020 by Laura Grimshaw
Great work, easy to work with, Covid careful, and it is my new favorite repair shop. Highly recommend.
