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December 2021 by AVT “VT GUY” GO
I went to this bank today and I remembered why I stopped using this bank because the employees in this bank need a crash course in customer service the woman insinuating that the person in the license was not me.
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April 2021 by kris mcvehil
Went to the drive thru and the guy nick is his name lost my drivers license. Don't give nick your license
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November 2020 by C B
Convenient location off 38 ?
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August 2019 by Carolina Cruz
Natasha A with Pelham , NH Branch , really changed my experience with Citizens bank. I have had nothing but, issues and bad interactions with many customer service representatives. I went into the branch yesterday and spoke with Natasha and she was so kind and helpful and took her time to explain and helped me understand. She truly is the best and I am now a happy member of Citizens thanks to her !
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August 2018 by Julia Brau
I love this branch! The people are very friendly, welcoming, and above all, helpful. Every person we spoke with went above and beyond to make sure that we were taken care of and knew of the options we had regarding student loans. Super happy with my experience at this Citizens branch!
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October 2017 by Willow Coigny
They are all very knowledgeable and go out of their way to assist you in anyway they can.
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February 2017 by jesse golden
It been probs like 2 months and i have been having trouble with my debit card. It all ways says my card is deactivated even tho the guy said it was all good... this is bs!
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October 2016 by Katy B.
Don't bank here! They charge ridiculous fees. Their policies are designed (rigged) to optimize profit. They recently charged my account overdraft fees because they cleared a check - presented in person - for an amount higher than the balance I had in my account... They processed it and charged me a $35.00 overdraft fee. My reason for overdraft was caused by Citizens "sitting on" several deposited checks for waaaay too long. I have numerous other similar stories about Citizens - too long to get into on Yelp. Only reason I haven't left is the aggravation involved in changing banks. Please take my advice and save yourself future headaches and money!