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October 2023 by Pauline Fritz
Visited Pelham NH yesterday with my 4 grandchildren and was followed around like a criminal by a 17 year old employee who was given a title and an attitude to go along with it. I have spent $100's of dollars in the past, bringing my grandchildren there. Including a birthday party. I'm totally disgusted at the way she treated myself, my grandchildren, and my daughter-in -law. I will NEVER return to this place, and furthermore, I will spread the word amongst my friends and family members for the way we were treated.
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September 2023 by ann muthoni
Fun place to go with family, kids love it there. Great staff and good atmosphere
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September 2023 by simon bahrakis
smells like a sweaty sack of fajitas and diapers, trampolines are fun but when the foam block dust gets in ur eyes it's game over.
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September 2023 by krystal Grace
I’ve taken our business to nova in Nashua $3 more for the hour gets you sooo much more. The staff here is super unfriendly. The front desk girl that’s always there is super unhelpful. Talks like she could care less …. Everything is dingy. The mats are ripping. Should prob invest the $20 an hour they get into fixing the place up a bit. We enjoyed it for the years it’s been here but now every time it’s just one issue after another…
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September 2023 by KW
We really like the staff at this location, but the place could use some new foam blocks in all of their pits. The current blocks are so old and crumbly. The dodge balls and basketballs need to be replaced. It would be great to see the owners reinvest in updating the location, otherwise I have to wonder if this place is in the decline stage of the PLC.
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July 2023 by C D
Great place. Children had a great time, friendly staff.
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July 2023 by Julian Malcolm
It seems like a cool place. I will most likely visit this establishment.
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July 2023 by Jackey Bennett
Such a fun and inviting atmosphere here: the staff is great and it’s so fun for kids. They’re super understanding, it’s well run and kept clean. We recently held a birthday party here and it was fantastic. From starting to plan to execution it was really great and the kids had an awesome time. Great space.
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June 2023 by Kerry H.
place is clean, staff is great, pricing is right and lots of things for my boys to do. Had a party and it was amazing.
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June 2023 by Lis Bailey
When going to a children's fun place atmosphere is key. It was my son's 8th birthday and we skipped school with his cousins to spend the day celebrating. When we arrived on a tuesday at 11:30 the place was empty as to be expected but we felt like we were putting the staff out by being there. No one was in sight when we walked in and seemed annoyed when they noticed us at the "wrong register". There were two employees that never cracked a smile and a maximum of 8 kids in while we were there for two hours. Our groups favorite activity was the "wipe out" trampoline and it needed an employee to operate it. The kids didnt mind requesting someone to operate it and the second time they wanted to use it were told "not right now" while the employee sat at the register on his phone. I'm not sure what the other employee was doing that they couldn't take 5 minutes to turn it on but it once again seemed like we were a bother being there. There are lots of trampoline parks to choose from and this one will go down the list for us.
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April 2023 by Sheridan Spinney
Excellent place for your Littles to release some energy! The staff is always friendly & seem eager to help.
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April 2023 by Erin DiMarca
Never.again.Had my daughters 9th birthday party there and if I wanted to spend $350 to do everything myself I would have had it home, I needed to hunt down the kids working the counter so we could get a knife and lighter for the cake, needed to ask for my birthday girls 1hr free pass, and then had to go up to them to ask for plates and napkins because that wasn’t given to us. I was told my son was to going to jump which I respected until I seen much younger kids than him jumping. Overall staff was rude, not attentive and then highlighted the gratuity spot on the receipt like they deserved it!!! I tipped but way less than I would have if the “service” was good. Will absolutely not do another party here and will let others know my experience.
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March 2023 by Pattatatat
Place was very clean. Employees walking around checking constantly. Party room was big and spacious. And the party helpers went above and beyond to make things run smoothly.
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February 2023 by Sean Joyce
This location is mid-sized as far as the trampoline parks I have seen. My daughter loved Altitude in general. The Pelham location has a few things that the Billerica location does not - a spinning jump obstacle and a foam pit "diving" board. After the hour was up, I heard an immediate "I want to come back" so I know it is kid-approved. The staff here were very attentive and polite.
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February 2023 by Vladimir Perez
very good place for children to spend their energy. Very clean, very friendly at the counter