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July 2024 by Arash Fathi
I was on a road trip from NJ to NH when my car started making a noise.
I took it to Steve.
When he realized I'm on vacation there and had planned to hike the Flume Gorge, he told me I can drive his truck while he is repairing my car.
He had never seen me before, and I'm a foreigner.
WOW!
I drove his truck and did my hike, followed by having lunch, and then I received a text from Steve that the repair is complete.
He explained to me what the issue was.
Price was fair.
WOW!
Thank you Steve!
You have reshaped my perspective to life.
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June 2024 by Steven Crays
Extremely satisfied. I knew it was the right decision to call Heitz when Sandra answered the phone. She was friendly, polite, and helpful. The owner Steve called me back immediately. He fixed our broken Subaru AC while I waited. Sandra even went to the auto parts store to pick up air filters. I've never felt more welcome and treated with the utmost respect from an auto mechanic. Steve explained everything he did in detail. The price was very reasonable, too! Thank you, Steve and Sandra...and Bo the husky!
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March 2024 by Christine Narbunshart
Heitz Auto is amazing! We arrived in North Woodstock for vacation and my car started having problems. I googled and found the closest shop. Having no references and not knowing the area, I was worried what I would find in the area but we could not have been luckier! The owner steve had me bring the car in right away, diagnosed and provided estimates within 10 mins, arranged a safe ride back to where I was staying so I could be with my family while he worked on the car. Within 3 hours I had my car back. They are truly the nicest people. Not to mention an excellent, knowledgeable mechanic. Thank you so much for your help! I highly recommend this business
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March 2024 by Daniel Lapointe
Quick and accurate diagnosis. Work done in a timely and organized manner.
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March 2024 by Kevin
We were traveling from Northern Massachusetts to the ice castles when we heard noises coming from our brakes. Seeing it was a Saturday we thought it unlikely that anyone would be able to see us, but Steve had us come in immediately. He was able to still order parts and fix the brakes And arrange transportation to the ice castles. His fees were very fair and I’m seriously considering traveling the hour and a half to drop my vehicle off for any future repairs. Anyone close to him should consider seeing Steve.I’ve been around for a while and have not met anyone like him before.
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March 2024 by Malachy Campbell
These guys are about as good as it gets. I had another mechanic replace my brakes, and they failed >100 miles from home. These guys were able to find parts — despite dealerships and part suppliers being closed — fix the issue caused by the other mechanic and get us safely on the road in a few hours. They even lent us a car to grab lunch in town.
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January 2024 by keith w
Service that reinforces faith in humanity. I didn’t have a significant issue but the integrity of the owner is very evident.Issue came up while driving north on 93 to go skiing, they answered and allowed me to pull in immediately to get it checked out. Solved the issue right away. Highly recommend, wish they were closer to where I live!
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December 2023 by Carl Wishneusky
Steve at Heitz Automotive is a great and thorough mechanic, excellent at keeping in touch and providing timely service, while explaining and showing what happened with repairs.
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November 2023 by Keith Henderson
The people who work there are friendly and professional service. Steve can fix just about anything. We broke a timing belt in our PT cruiser 2006 he fixed it still driving.
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October 2023 by Julie Yeterian
I would definitely recommend this place. Steve was incredibly professional, transparent, knowledgeable, and generous with his time. Basically everything you could want in an auto repair shop.Service: General repairs & maintenance
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October 2023 by Megan Vose
Steve took such great care of my husband and I when tire trouble unfortunately came about during our camping trip in Woodstock. Steve even drove his vehicle to our campground to help us out, and exchanged his personal phone number with us to make sure we made it home safely. It’s so nice to stumble upon a great shop, and more importantly kind people, when car trouble arises at an inconvenient time!
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September 2023 by Hannah Feldman
Check engine light came on while driving home on Labor Day. Heitz was kind enough to let us come by and get the error code scanned even though they were technically closed for the holiday. Gave us great advice and went above and beyond to help us out!
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August 2023 by Caleb Morgan
Nobody wants car trouble on vacation. But if you have any in Woodstock or Lincoln area, see Steve at Heitz. Quick, responsive, and fair. Thanks Steve!Services: Auto engine diagnostic
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February 2023 by Rebecca Weaver
My teenage son managed to slide our SUV into a snowbank and bent the wheel. Steve was great about diagnosing the problem, getting the parts, and making the repair. He is honest and easy to deal with. Also, Sandra in the front office was very polite and professional. We highly recommend this business!Services: Steering & suspension repair
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February 2023 by Matthew Tschiegg
Incredibly helpful service. We had a flat half a mile down the road and within 15 minutes Steve brought air to us, got our car to the shop lift, and replaced our damaged tire.
