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July 2024 by Lisa Buckson
I stopped into AutoZone today in North Hampton. My engine light was on. This really nice guy, so sorry, didn't get his name, came out to check my vehicle. He gave me the test summary, no charge. They was a young woman in there that was also very nice. I appreciate the help today. Thanks again!
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June 2024 by Danielle Ayers
We bought a battery & a warranty from autozone. Pretty soon after, the battery failed (cold crank and amps are down to almost nothing), and I had to get it replaced by my trusted mechanic — I couldn’t hold off to do a swap out with autozone. I called autozone (in seabrook) and they confirmed to me that I could bring the battery in for a refund. When I brought it in for a refund at North Hampton’s AutoZone, the manager said it was absolutely impossible to refund me and she could only give me a new battery. I told her the Seabrook Autozone had offered a refund, but she insisted she was unwilling to do so. When I asked her why, she said it’s up to each manager, and as manager she was simply choosing not to. It was a very frustrating and nonsensical ordeal, and she seemed to enjoy the power of denying us the fair option. We ended up going to the other AutoZone for the refund, which was no problem at all for them.
I might expect this kind of treatment at some luxury car dealership, but we thought AutoZone was for the working class. We were we wrong! If you must go to autozone, avoid North Hampton and instead choose Seabrook.
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June 2024 by Marcia Contreras
I went to the AutoZone in North Hampton, next to the Dollar Store. I got exceptional service from the New Manager on duty. I came in to get my battery checked. She was friendly and very helpful. I ended up needing an alternator belt it was gone! She spotted that and saved me from driving around without the belt. I was able to get my car to the shop this morning and get it fixed without further damage. I am so grateful that she found this for me.
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February 2024 by Robert Boyle
I recently visited the AutoZone store in Portsmouth, New Hampshire, and I had the pleasure of interacting with Andy. Let me tell you, Andy is an absolute gem! His helpfulness, friendliness, and politeness made my experience truly outstanding.From the moment I walked in, Andy greeted me with a warm smile and genuine enthusiasm. He patiently listened to my car-related questions and provided clear explanations. Andy’s extensive knowledge of auto parts and accessories was impressive. He effortlessly guided me through the store, helping me find exactly what I needed for my vehicle.What stood out the most was Andy’s commitment to excellent customer service. He went above and beyond to ensure I had the right parts and even offered some valuable tips for installation. His attention to detail and willingness to assist were remarkable.In a world where exceptional service can be hard to find, Andy at AutoZone truly shines. I left the store feeling confident and grateful for his assistance. If you’re ever at the Portsmouth AutoZone, seek out Andy—you won’t be disappointed!Thank you, Andy, for making my visit memorable. Your professionalism and kindness are commendable. AutoZone is lucky to have such a dedicated team member like you. Keep up the fantastic work! ???
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February 2024 by Mary Conant
Staff is helpful and there's a lot of inventory for your automotive needs and beyond.
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February 2024 by Jaimil Choudhry
I simply went in and asked for new wipers for my car and asked if that's something he could help me with since I didn't know how and he said "not today, year, make and model?"So I said I will bring my business somewhere where they will help me. Tha KS for your time.Customer service at its finest here in North hampton auto zone.
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August 2023 by Judith Sedgewick
Awesome service!!
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June 2023 by Chandler Hutchins
We frequently use Autozone for out fleet parts. The guys in North Hampton, especially Joe and Chuck are great to work with and have helped me find numerous parts that have been discontinued and are obsolete. I drive out of my way to go to this store.
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June 2023 by rachel begin
I called the store looking for slime tire repair kit .I spoke with Joe Letting him know what I was looking for,I gave him what I thought was the item number.Joe ask me to hold on while he went to make sure they had one in stock .Joe informed me that they did have the item in stock and it was also on sale for 10.00 cheaper then I thought it was I told Joe I would be there in about 45 min .Joe stated he would have it behind the counter waiting for me .when I arrived to the store and asked about my tire kit that was being held for me it was right there behind the counter as promised .you just get that kind of service just anywhere
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June 2023 by pewdiplier 1230
I love buying my parts at autozone the employees are very helpful
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November 2022 by Liz Geoffroy
The manager was very helpful! My car battery died and he honored the warranty and even installed the new battery into my car for me and cleaned the corrosion off the terminals at no charge. Super kind of them to help with all that!
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August 2022 by Jose Alvarez
It fails a lot, you have to show well what you want and they don't put your name right.
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August 2022 by N Whitt
Everyone helped me with the questions I had. Recommended.
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August 2022 by Jennifer Finley
Great customer service
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March 2022 by D Marcu
I had very good experience at this store. Had some issues with parts I purchased and they took care of me right away ! definitely coming back again !
