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September 2022 by nick balara
On vacation and got my tubes replaced while we were in town for the day. $50 and my wheel now scrapes the brakes. Have to cancel today's plans to go back for them to fix it. Now there is no time to ride the bike. I sent my wife to avoid a confrontation but I'm guessing they're going to offer to refund $0
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June 2022 by Rockett Customs
This guy does not have any interest in working on older bikes, so if you have an old bike, look for another shop or try to fix it yourself. I could not get a part removed from my bike so I stopped by here and the owner literally said to me, 'Well what am I supposed to do?' WOW. This is a bike shop that clearly doesn't want to be bothered to work on bikes. Not sure how they are even still open. Good place to stay away from. I would give zero stars if possible.
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June 2022 by Jay Ingersoll
Awesome place ,staff very knowledgeable and friendly.
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October 2021 by Ken Ouellette
Good place to buy your bikes and repairs
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October 2021 by Tim Walker
Knowledgeable staff, great service.
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August 2021 by Woodbooger Outdoors
Great selection of bikes, old and new. Plenty of parts and accessories, tools and cleaning supplies and a friendly helpful staff.
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June 2021 by Rob Leet
Anthony did a fantastic job on both bikes!! They both work better then new! Anyone for a trustworthy place to buy a bike or one worked on go see him
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June 2021 by Edward R.
Experienced rider (3500 miles/yr). Vexed by daily punctures last 3 days. Called ahead and drove 35 mins to The Bike Shop to diagnose. First experience there. Shop manager (owner?) adamant that I not observe/watch. Almost rude about it. Decided to reckon w/ our usual shop in Portland another day. Too bad as my wife was coming after an errand to look at bikes. Would not recommend this place. Probably surly from too many tourists In N Conway.
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April 2021 by Christopher Williams
We’ve been looking for hybrid bikes for some time. We stopped into The Bike Shop to browse. Described what we were looking for and Anthony recommended the perfect bike. He set them up for us, and after 30 days went through them a second time. A great experience!
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January 2021 by Gary Ambrose
Anthony has done lots of repairs on my bikes over the years. I also purchased a new Giant Escape in 2019 from The Bike Shop. Had some noise problems with that bike after one year. Hard to hear the noise sometimes and to find its location when not under load. Anthony tracked it down to the crank bearings and that after patiently trying quite a few different things. The bike is like new again. It is good to have a such a great bike shop to trust! He works very hard and pretty much runs a one person shop. Sometimes you may have to wait a bit if he is busy but it is worth the wait. He will always have you satisfied in either sales or service. A+ Experience !
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January 2021 by Ami U
My husband and I stopped by here to get advice on local trails. The man working today literally responded with “trail forks”, which we had reviewed and were more looking to discuss the shops perspective and shop around. He declined to elaborate more and said “the app has it all... P indicates parking” [paraphrasing]. We didn’t feel welcome there so left. Looks like a few other people have had similar experiences but overall they have good reviews, so take this with a grain of salt.
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January 2021 by Sarah Ellis
Super great experience at the bike shop. Went in with some questions and got more than an earful of fabulous bike knowledge. Highly recommend!
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July 2020 by Dan R.
The employees will NOT put on a mask. We planned to buy a $2400 ebike and went to take a look at the Giant Explorer that was in stock. We asked the unmasked man behind the counter to put on a mask. His response was to spread his arms out and say he does not have one, so we walked out. This shop should realize that people who buy bikes are health conscious and would expect the shop employees to embrace the important public health benefits of having people wear masks.
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November 2019 by Rebecca Miller
Fixed my derailer in less than an hour! So helpful, Thanks!
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July 2019 by Ruth Starke
Our local bike shop suggested we go here but when my husband stopped in for some local trail tips or maps he was rudely told to look online. The employee literally refused to help at all.
