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October 2023 by Michael Chase
If I could give them no stars I would there very judgemental and don't take into consideration all bills are paid on time. Worst experience ever
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September 2023 by lindsay brown
We have been members of One Credit Union for as long as I can remember. I reached out to my local branch and that loan officer was on vacation so I was sent to Cait. I am very glad we got to work with Cait, she was patient, knowledgeable, and made the whole transaction smooth. I never had to step food in her office, everything was signed electronically was a breeze she made buying a used car for our daughter. I will certainly be reaching out to Cait at the Newport location if I need a loan. She also sent a card congratulating my daughter on her first car purchase then went above and beyond to send my toddler stickers.
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June 2023 by Konrad Starczak
Caitlyn did a fantastic job setting up a new business account for me. She was friendly, professional, and knowledgeable.
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April 2023 by Jesse Stallings
Thank you to Patty, Caitlyn, and One Credit Union! I had a great experience getting a loan here. Communication, convenience and welcoming are the three words I have to describe. Great place to do business!
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March 2023 by Richard Proulx
Everyone was extremely helpful and friendly. Made me feel welcome from the start.
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February 2023 by Trevor Sawyer
It was great, it was like breeze, no stress at all, thank you very much!
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September 2022 by Old Man
Excellent bank / credit unionExactly what this area needs a bank option other than the regular local options
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August 2022 by Buppa Greenhalgh
Excellent bank / credit unionExactly what this area needs a bank option other than the regular local options
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July 2022 by Timothy Stackpole
quick and easy the staff is very nice
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April 2022 by Sawyer Green
I've been a member since 2015 and just had an experience that vastly exceeded my expectations. Patty Kober was so helpful and kind in spending well over an hour-and-a-half helping me with my financial needs over the phone. If Patty’s performance is any indication of the integrity and values of the company, I cannot recommend them enough. Thank you, Patty!
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March 2022 by Joseph Poquette
Very professional and polite. Very easy understanding and explained things easy to comprehend.
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February 2022 by Brian Murphy
I wanted to make sure that One Credit Union fully appreciates one of it's most wonderful, customer oriented employees with this comment.Mike Rounds of the Newport Branch (&Springfield) assisted us in our recent refinance of a home equity loan and I have nothing but the highest praise for Mike patience, guidance and help in accomplishing our goal. My career was spent in sales and customer service which included dealing with every major defense contractor and I can honestly say that it is a good thing for One Credit Union that I did not encounter Mike Rounds before I retired. He is a gem in your organization and made our experience completely positive.A heartfelt thanks to Mike Rounds for showing us that true customer service has not disappeared.Respectfully,Brian J. MurphySpringfield, Vermont
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March 2021 by Metal Man
Very professional and knowledgeable. Recieved a really good rate to boot.
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February 2021 by Heath Marsden
Contacted the local One Credit Union to get a home equity line of credit. Leslee Hayes was assigned to process the HELOC and I couldn't be happier with the service she provided! She kept me in the loop with excellent communication and the process was fast and easy. I will now move all my banking and vehicle loan over to One Credit because of the excellent experience I had dealing with Leslee and One Credit. One Credit succeeds where our other local banks fail. One Credit is a great new local bank!!
