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November 2023 by Gerald S.
It was near closing time and I needed an emergency tire repair. They stayed overtime to fix my tire that saved my trip to Va. the following day.
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November 2023 by Timothy McDonough
Excellent people and service. They go out of their way to inspect your vehicle to make sure all is safe without pushing excessive repairs. They sent realistic expectations of what has to be done on your vehicle and when. Great family business and they really care about their customers.
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September 2023 by Annalie S.
I would have given zero stars if it were possible. This man kept my daughter's vw bug for a full month while fixing her power steering. The part failed within weeks. We brought it back and he kept it for TWO MONTHS, when I finally called to complain, suddenly it was done the next day. Within weeks, she was broken down again with the SAME ISSUE. After leaving this review, I'm filing a complaint with the BBB. In all my 50+ years, I have never encountered a worse mechanic.
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March 2023 by Adam H.
I took my shop to 2 other shops before here, and they tried to tell me it was a transmission issue. One of them being Monro, muffler, go figure I should've known. I took it to lafog, and he instantly diagnosed itand he got me in the same day and fixed. It showed me exactly on his computer what it was, which was just a bad coil he charged me a fair price and was very pleasant about it. I can't recommend this company enough.
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October 2022 by Michelle T
Accomodating, honest, quick and reasonable. Frank is great!
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September 2021 by Tara Tucker
Auto Excellence is the place to go if you want HONEST mechanics who are knowledgeable at a REASONABLE price! Frank and Gary run a great shop! No up- selling or recommending service/ parts that aren't needed (regardless of gender!!). The only place I'll take my vehicles!! Highly recommend!
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May 2021 by Grace Lyons
Love this place! I’ve been taking my car here for maintenance and inspections for years and have always been charged fair prices. I like to know exactly what’s going on with my car, and they always take the time to answer each of my questions with further explanations when needed.Everyone here is down to Earth. I never feel like anyone is talking down to me (as a woman) like I’ve experienced at other mechanics.Services: Engine repair
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May 2021 by Cheryl Clark
They are very rude. Was sent there by another garage because they didn’t do the type of work that my car needed. Right from the start the guy was very rude and sexist made me feel very uncomfortable with his remarks not think he really wanted to work on my car because it is an older model. Told me it wasn’t worth fixing that I should go out and just buy a new one. If I could do that I would have but I couldn’t so needed to fix it. Made the appointment to see him first he sent me away saying he didn’t have time for me then said he didn’t have time to work on an old vehicle he was very rude and unprofessional and he talked down to me like I was just a d*** old female who know nothing about cars and what he was talking about. I will never go there again.
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April 2021 by Angela L.
Paul and the team were quick to help me in very short notice when I had an issue with my Lexus on my way to work one morning. The work was done well--my car is back to running smoothly with a new radiator--and the workers showed competent knowledge of identifying the problem. This business provided good customer service, too. Would recommend when in the area!
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January 2021 by David Cline
Most honest place you can have your vehicle worked on.
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December 2020 by Justin Drew
Frank is awesome. Frank gets five stars from me even though he has one bad quality: his communication. He's fair with extremely inexpensive rates compared to other local F&D garages. I bring my vehicles to him every chance I get and the one too I'll give you is...DO NOT WAIT FIR HIM TO CALL YOU, YOU GOTTA CALL HIM IF YOU WANG YOU CAR BACK. One time my car sat in his lot for over a week before I called and he said it had been done since the day I dropped it off...he's just not good about calling when jobs are done. But it's okay cause he's taken good care of me, so much as fixing my car for free once.Bottom line is, they get my 5* vote.
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December 2020 by Dot Mason
Auto Excellence is my trusted car repair and service shop for many years, since they first opened. Frank and Gary will treat you right!
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November 2020 by Tara Laurent
Auto Excellence is the place to go if you want HONEST mechanics who are knowledgeable at a REASONABLE price! Frank and Gary run a great shop! No up- selling or recommending service/ parts that aren't needed (regardless of gender!!). The only place I'll take my vehicles!! Highly recommend!
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October 2020 by Charlotte H.
This place is great. Everyone is friendly and they don't overcharge for their services.
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June 2020 by Jon Landry
Awesome work and willing to go the extra mile!