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October 2023 by No Name
Was looking to get parts to build a skateboard a little over a month ago. You have to get an employee to take most of their skate stuff out of the display area. The employee I got was pretty helpful at the beginning, giving me recommendations for what brands to get for wheels and stuff. However, I told her exactly what kind of trucks I wanted and she somehow gave me different trucks, one hollow and one solid. Didn’t realize this had happened until a while after when I went to build the skateboard and by then the return period had already ended and I didn’t have a receipt anyways. Make sure you pay attention to what the employees here are giving you because it’s such a bizarre and avoidable oversight that shouldn’t have even happened. Pretty sure the employee knew what was going on too because when she rung up the trucks I noticed she took them out of the bag and was looking at them and I should’ve known that was a red flag right there.
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November 2022 by Nik
As a former Zumiez SM this store is not up to standard. I wasn’t greeted or spoken to. When I was finally approached, I was made to feel like an outsider. The sales person was so surprised I knew anything about skateboards and that I was able to build one. Also this store is definitely not ADA compliant, it was extremely cramped.
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August 2022 by Gilda Ciccone
Abby was super kind, patient, and knowledgeable. She was incredibly sweet to my 4 year old who asked her no less than 6 billion questions. She took the time to build the ideal skateboard for my son and get to know his likes, dislikes, and personal style. He ended up loving the entire set up. If she wasn't the manager, I'd call her manager and tell them how fantastic she was. Best customer service, hands down.
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May 2021 by it me
great experience all around! the staff was incredibly helpful and kind, and created an effortless and fun shopping experience. 10/10
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January 2021 by Jay Milly978
Word of advice to anybody who goes to this store trying to return anything without a receipt just prepare yourself because they are going to treat you like you’re a thief and have every employee in the store staring at you like you’ve done something wrong when the majority of the time you won’t have a receipt for a gift but there’s a bunch of small minded kids working in that store that clearly have no idea what they’re doing or how to treat customers. I buy clothes there all the time but because of that experience I will never spend another dollar at this specific Zummiez.
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August 2020 by Kaitlin Lane-Goodrich
Husband loves it smells nice good vibe
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May 2020 by One Shot
great service
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February 2020 by Fabrizio Vestri
I gave a terrible review of the Zuniez in Merrimack. It's only fair that I document my experience at the one in the Pheasant Lane Mall. Quick and attentive service. It was an excellent overall experience.
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September 2019 by Kate Walker
It’s nearly midnight and I can’t stop thinking about how the staff at this particular Zumiez is made up of the nicest people in the Pheasant Lane Mall, even Nashua perhaps. They’re like the bro versions of Chick Fil A employees. Everyone is so nice and helpful and non-judgemental. I never feel pressured here, just some really great people who are great at their jobs and I want all of New Hampshire to know
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August 2019 by Nat LaFrance
Amazing and caring staff. Amazing selection of clothes, bags, accessories, and boards. Cool place.
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August 2019 by Mark Provencal
Awesome store
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July 2019 by LoganBrownie 13
Best place for skate essentials! Love this place
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June 2019 by Clark Johnson
It has a selection of good clothing, quality and style wise. The tees are comfy and while on the pricier side they can be worth it if you find one you like. I like the Hawaiian shirts specifically. It has longboards and skateboards, as well as parts you may need for it. Super friendly staff, always have a good time when I walk into the store!
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June 2019 by Tom
They came into my workplace and invited me to their Easter event which was super fun and they didn’t push sales but just genuinely wanted to have a good time ?
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May 2019 by Tom Lacy
They came into my workplace and invited me to their Easter event which was super fun and they didn’t push sales but just genuinely wanted to have a good time