Curbside pickup: "oh yeah that's not working right now" ...after following online prompts and waiting 20 min. Staff are better about masks now, but curbside pickup not at all reliable.
July 2020
Awesome service. We needed to fix one board for our deck and the "sawman" helped us sort out a solution when the standard boards were too wide. The staff were helpful and thought outside of the box.
February 2020
Return policy is complicated, cashier couldn’t comprehend how to do an exchange transaction. Terrible customer service. Took my cash elsewhere instead of just paying for the difference between the returned item and the new item because I didn’t want the credit on my debit card and wait 3-5 days to fix our repair.