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October 2023 by Andrea Pearce
Randy was amazing all around. He was very information and knowledgeable of what tires I would need that were comparable to the ones I've had. The pricing was right and the service was great. I will continue to get tires here if Randy is there. Be sure to avoid working with the old guy there, he'll make up something and try and upcharge you for it. Randy saved my day and didn't let this happen to me when he tried. LOL
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October 2023 by Ryan Seaburg
Tom from the Nashua NH location is the absolute definition of amazing customer service! He went above and beyond to make sure I was taken care of properly and it meant soo much to me! I was ready to never come back to sullivan from my experience with another location and Tom completely changed that and showed me there's still good people in this world!! Thank you soo soo much Tom and thank you sullivan for having people like him on your team! I will always be a customer because of him and that location!!
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September 2023 by Brian S.
Real bad experience Thursday and Friday. One tire took almost two days to get fixed and had the vehicle almost impounded by their "intimidation crew". Tire is fixed but they lost my business - almost 10 years - next time I'll hit Town Fair Tire.
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August 2023 by Jeff Varszegi
I had a very good experience at Sullivan Tire in Nashua when I stopped by just before closing recently. They expedited getting my tires changed for a new set, found me a good deal on some in-stock tires (which are awesome and much cheaper than the ones my Toyota dealership tried to sell me), and also alerted me the next day to an additional rebate available. The people there are super friendly in a genuine way.
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August 2023 by David Cadorette
I generally like the Sullivan team. Coming from MA they were on my list of GoTo Places when needed. I moved to NH and went straight to them for a quick inspection. 8month later to renew and found out there were different regulations for tinted windows. I appreciate that I passed inspection in January as I had enough on my plate. But, a courtesy message of fix the tint before the next inspection would have been appreciated. Now with a couple weeks left, it leaves me in a bind and all this rain doesn't help the situation and the amount of time left to get this fixed.
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July 2023 by Deborah S.
I was very impressed with their genuine work ethic. I called wanting an oil change and state inspection for the following day. They were booked solid for days. However made a quick inquiry and said if I came now I could drop off my car and it would be ready in three hours. I agreed knowing I would have to sit there for 3 hours. Thirty minutes later they called my name and said it done I walked up to the counter and said wow. The sales associate said they all work well together as a team. I will be needing new tires in the future and because of my experience I will purchase them there. I might add they had two very clean wait areas. One inside and the other outside.
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June 2023 by Evan Murphy
The front desk Employees were great I believe there names were Tom and randy one of the best customer service experiences I've ever had gave me great advice and tips for the future health of my vehicle ect. !!!AMAZING SERVICE AT THE NASHUA LOCATION!!!
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June 2023 by Shane Sicurella
I can't give enough praise to the team at Sullivan Tire! I had a tire emergency and called just before closing time, but without hesitation, they welcomed me to come in and fixed the issue in record time. I am beyond impressed with their exceptional customer service, top-notch work, and reasonable pricing. To top it all off, when I went to pay for the patch job, they said I was all set and sent me on my way! WOW... These qualities undoubtedly make Sullivan Tire my go-to choice for any future tire needs. Thank you so much for saving the day! It was an experience worthy of five shiny stars.
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May 2023 by Elisha Beavers
I went in for an oil change and alignment check today, and I was helped by Randy at the front desk. Randy did an exceptional job. He was kind, had a great personality, was efficient, communicative, and overall provided excellent customer service. I did end up needing an alignment and was happy to receive a call asking if they could go ahead with the work before starting. Randy then called when my vehicle was finished, and treated my transaction with excellent care. I had a great experience here from start to finish, and will be coming back due to the great customer service from Randy alone. Thank you guys for the service.
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April 2023 by Judi Lavallee
I feel like I get great service and a pretty good price for my vehicle services. I trust that when I bring my vehicles to the Nashua Sullivan Tire that it will be fixed to their best ability. We have been going here for years which is also important to me because I feel like they know my vehicles and they know me. All of that gives me more peace of mind, especially when I have an unexpected problem.
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April 2023 by C B
Sullivan Tire in Nashua is an amazing auto service provider.The company professionals my wife and I dealt with, specifically Carl and Peter, are exactly what one would want to have when entrusting our vehicles to Sullivan: friendly, helpful, knowledgeable, listening. Everything is done right!
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March 2023 by Truth112
Fantastic Service every time. I've been a customer of Sullivan Tire for over 15 years and highly recommend their location at 369 Amherst Street for its exceptional quality of work and customer care. Carl always takes the time to go over the work, answer any questions and mentions coupons/ways to save before I can even ask. Thank you!
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March 2023 by Yoshi Wood
I’m reluctant to give a negative review, so let me start off by saying the workers and employees are nice enough and treated me well. I wasn’t upset or rude as much as just agitated a little due to the surprise. My issue is with an uncool business policy/practice and I suppose I shouldn’t have assumed that it would be the same as in my past experiences with other shops:I have a set of Sullivans tires on one of my cars. The other car, not yet. I took that one in for a tire rotation believing it would be complimentary (like MANY and in my case ALL businesses I used in the past did to earn my business). I was surprised to be charged for the rotation and air pressure check especially since I was a customer. Sure, I could’ve “researched the price”. I guess I was wrong by assuming the best outcome. I wasn’t told about the cost either at the key drop off which also makes it a little uncool.By charging me, they’ve turned me off from buying tires from Sullivans again. They would’ve EASILY kept my loyalty had it been free. But they just as easily lost my future business. I’m choosing a competitive company for my future tire purchases. I’ve called two companies already and they’ve assured me rotations are free no matter what tires are on my cars. If the easy and quick jobs aren’t free for merely the sake of encouraging customer loyalty at Sullivans, I can’t imagine how it might go price-wise on an actual complex job. I’ll do business with Sullivans until I wear theirs out. Whoever is in charge of this business practice, I hope you consider the consequence it has had on just one of your former customers, but perhaps you really just don’t care. Which is fine with me at this point.
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March 2023 by Saifaldeen Hassan
It’s great thing I dropped my old car to let them take care of itThank you for everything
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March 2023 by Phoebe C
Excellent job done, and very timely! I had to have my tires swapped out before a snowstorm hit, and I was able to drop off my car, file some paperwork, and they were done before the hour was up! Bravo team!!!
