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January 2024 by Elizabeth Valeri
Nobody answers the phone!!
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January 2024 by Paul Vaillancourt
Everyone was very helpful and friendly. The store is very neat and clean and well stocked.
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December 2023 by Jill R.
To be honest I wish I could give less than one star. I was in the drive thru, being helped be someone. Apparently I was talking loud. Not one time did the person helping me say I was loud. The pharmacist(not helping me at all) grabbed the microphone and screamed I was yelling. I am in the drive thru and it's pouring rain so it was hard to hear anything, second their microphone is shotty at best, it cuts out and we customers miss half of what is being said to us, third I asked for their names (both had name tags on) but bc of the rain I wasn't able to read the name tags, she outright refused. I have been going to Rite Aid since they opened in Nashua. This is one pharmacy that treats ppl horrible. This is why they are losing millions of dollars and have to close so many stores. They USED to hire dedicated, kind, helpful pharmacist, now they hire ppl who should NOT work with customers.
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December 2023 by Mel Lee
They lied the toilet is out of order then how do the staff relieve themselves ?? The toilets have been out for close to 3months …
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November 2023 by Debbie Frost
Assistant manager is very rude Monday My car ended up with a flat tire and literally the tire off the rim parked it there at 6:00 a.m. nobody was around to inform them so she had my truck towed to Massachusetts which in the process broke I brake line and ended up costing me over $700 to get my truck back and only 275 of that was for a new tire now I need to get a new brake line thank you rite aid on main Street you suck
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October 2023 by Raven Senatus
most times i call they do not answer. hold times on the phone are way too long. it’s ridiculous especially when they have so many people back there.
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October 2023 by Don Key
I wanted to give this Rite Aid the benefit of the doubt but the pharmacy staff here are either very overworked, just plain rude, or both. Calling from a hospital to check on meds should not be so unpleasant, and if this is how you treat other medical professionals I worry how patients are spoken to.
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August 2023 by Kay Durango
This pharmacy has lost its integrity and is unsafe for many reasons. They allow a 3rd party to deliver medications via uber eats or "Scipt Drop". Medications have been left out on the streets (literally) with personal information attached. This is not ok and violates any protection of privacy. Medications have been falsely claimed as "delivered" with a fraudulent signature by someone that is unaccountable (being a 3rd party food delivery service). This presents an issue with having missing medications replaced due to Insurance not allowing/ covering it. Complaints have been made with no accountability taken. Signatures have been falsified by Rite Aids choice of delivery services on every delivery. That is fraud. Rite Aid has been made aware of this with no resolution. This was a decent pharmacy and has increasingly gotten worse over 3 years. If you value your privacy and medications being delivered with any amount of integrity or respect, do NOT use this pharmacy.Note to Rite Aid: If by chance I have a response on this review being "apologetic" , save it. This was a review 3 years in the making and Rite Aid had many opportunities to resolve issues. When you realize that medications are not fast food, you may stand a chance to repair trust that has been lost on Rite Aid.
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July 2023 by Todd
Much improved in past year. Always good deals to be found and helpful staff. The owner just needs to tidy up the parking lot and landscaping to make it feel like you’re not in a bad section of town.
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June 2023 by Craig B.
Friendly, attentive, and respectful. I switched pharmacies 6 years ago, and even through Covid and staff turnaround, they've managed to keep the quality of the personnel high.
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May 2023 by Matt Huusko
Staff closes the drive through when ever they feel like it. Say it’s staffing but can only assume they want people to go to Walgreens and not inside. That’s what we did. Longer hours and friendly service there WITH a drive through.
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April 2023 by Geraldine Butler
Some People That Work In This Pharmacy Are So God Dam Rude. And You Call To Put In A Complaint And They Just Don't Care..
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February 2023 by B Mal
Horrible pharmacy. Doesn't tell you when stuff is ready, if it does, it might not be even in store. I filled a script in the AM and opted to pick up the next day after 2. I come in after 5 and the line is 12 deep and shocker they don't have my script. I wait over a half hour for them to check what's going on with my meds. Seriously this is gross negligence.
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January 2023 by Ackerley Men
Made me wait 6hrs to pick up ibuprofen?! They also ran out of my meds qty, and went ahead to add in a different manufacture to full fill the request(not suppose to do that).
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November 2022 by Luna Lanpher
You guys need to change your websites hours and the automated message when you call the store. It says that your pharmacy is open until 7 pm but when I called they told me they close at 6. There needs to be an updated schedule.