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February 2024 by Kimberly G
Has what I need.
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January 2024 by ahealdtv
Almost 2 years ago, I went into Macy's from the mall, I was walking around just searching around, I was by the Escalators looking by the Jewelry Cases, This Macy's employee comes up to me and sprays me in the face with this disgusting color or perfume, and gets in my eyes, and I'm just pissed as I'm blinded by whatever that employee sprayed me with, I'm kneeling on the ground just in pain, and I'm just done, I've never liked Macy's and never will, I've liked Sears and JCPENNEY.
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January 2024 by Elaine M
Clean store. Friendly clerks. Lots of merchandise. Easy returns
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January 2024 by Nathan Sirmopoulos
They always have great stuff there. They can be pricey, but nice to see some places Amazon hasn't destroyed.
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January 2024 by Jon Pouliot
Excellent and knowledgeable furniture & mattress salespeople
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January 2024 by Daniel D. Dubrule
Sales person did a great job helping me find what I wanted and then was even able to add to my purchase because of last minute discounts so I got more and paid less than I thought it would be.
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January 2024 by Aubrey Lanigan
The jewelry counter ladies completely ignored me several times when I asked for help with no other customers anround and turned their heads to me and walked away. This is the second year in a row I’ve had bad customer service. I won’t buy jewelry anymore from here
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January 2024 by Joshua Haggerty
Macys does not care about their employees. I was a reliable employee and I put my best effort into my job and performed well but was let go for getting caught vaping. HR called me and asked me about it and I admitted to it and told them I valued my job and promised not to do it again and then she responded with having to let me go and told me nothing could be done about it. They pay is low but they have good managers like Anthony. I had left another better paying job because I really wanted to work there despite They do not pay well at all. I truly believe the company does not value their employees. Truly disappointed.
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January 2024 by Dan T
The sales person was patient helpful and went the extra mile to help me find what I was looking for.
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December 2023 by TUSHAR PANDIT
Good collections. Really enjoyed black Friday deals here ... Love to visit this store always
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December 2023 by Jess Watson
Bill in customer service was so kind and helpful and wonderful to talk to.
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December 2023 by Raissa Sant' Anna
I just had the most frustrating experience I have ever had shopping at this store.I spotted a 65% off sign at a Disney princess stand. There was no “exclusions” and no indications if the sign was referring to 1 product or the whole stand. So I approached a couple of associates that were close to the area and asked which items were 65% off.The first one said she didn’t know and the second one offered to walk back with me to the sign and check it out.After reading all the letters and numbers on the bottom of the sign she told me the sign was for the whole stand and it would reflect on the check out.I was really excited, so I called my 8 years old little sister and let her pick whatever she wanted (65% off, right?).She picked about 10 different toys and I selected a few more for myself and to give out as Christmas gift. I spent about 40 minutes selecting merchandising to buy.When I took it to the register, I was glad who was going to assist me was going to be the first associate, who heard my question and maybe the answer I received from the second one. When I handed the products to her and asked about the 65% off, she was incredibly rude, saying “the other girl doesn’t work for me and she doesn’t know anything” because only dresses were on sale and not toys. Well, why didn’t she tell me the correct information in the first place then?She let me spend 40 minutes inside the store, selecting over 15 products only to tell me later, it wasn’t a part of the sale in a very disrespectful and humiliating way, like I was supposed to know the prices. Me and my husband were just in chock hearing the way she spoke to me. Never coming back.
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November 2023 by Raissa S.
I just had the most frustrating experience I have ever had shopping, at this store. I spotted a 65% off sign at a Disney princess stand. There was no "exclusions" and no indications if the sign was referring to 1 product or the whole stand. So I approached a couple of associates that were close to the area and asked which items were 65% off. The first one said she didn't know and the second one offered to walk back with me to the sign and check it out. After reading all the letters and numbers on the bottom of the sign she told me the sign was for the whole stand and it would reflect on the check out. I was really excited, so I called my 8 years old little sister and let her pick whatever she wanted (65% off, right?). She picked about 10 different toys and I selected a few more for myself and to give out as Christmas gift. I spent about 40 minutes selecting merchandising to buy. When I took it to the register, I was glad who was going to assist me was going to be the first associate, who heard my question and maybe the answer I received from the second one. When I handed the products to her and asked about the 65% off, she was incredibly rude, and said "the other girl doesn't work for me and she doesn't know what she is talking about" because only dresses were on sale and not toys. Well, why didn't she tell me the correct information in the first place then? She let me spend 40 minutes inside the store, selecting over 15 products only to tell me later, it wasn't a part of the sale in a very disrespectful and humiliating way, like I was supposed to know the prices. At the moment I was so chocked at the way she was talking to me that I just left the store, without questioning if Macy's wasn't supposed to honor their signs but thinking about it now, it didn't feel right the way she handle it.
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November 2023 by Deb R.
Best place to buy cosmetics! The staff knows their products and won't keep you buying just one brand. They will sell you what works best for you. I feel beautiful with my new purchases and got great Black Friday pricing!
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November 2023 by R Business
Bad experience. Waste of time. awful customer service.1- I'm carrying a baby and went to Lancome I wanted to use the bday coupons so I asked the lady at lancome to put my order together to pay for it and use my coupon ( order of lancome and some clothes) the lady said she's not suppose to do that. she can only take orders for cosmetics, I told her then bring the lancome stuff and I can pay in a different registry all together she said no I can't bring the lancome items somewhere else. I don't understand why they make it so difficut. I told her never mind I wasn't going to buy from lancome and I went to the customer service to pay there for the clothes. there was only 1 person in the line applying for a credit card it took like 10 mins (only 1 caster there and someone else just watching) I went to the other registry also applying for something and taking forever. I walked around a bit and came back to first registry customer service the person was still there trying to write something on the signature pad. my question is why didn't the cashier multitask and use the other registry to help me in the meantime? It would have being quicker, but of course not. This people is just lazy and don't care. I hope they can hire better people because like that there are loosing business. after wasting my whole hour I just left and didn't buy a thing. will not go there anymore. it's ridiculous. I end up going to jp
