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April 2024 by Mary Malcolm
Very helpful staff and very knowledgeable
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April 2024 by Donna Segel
Great customer service and quick delivery
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April 2024 by Bob Kerrigan
I was looking for a new recliner. The selection of chairs was incredible. The salesman wasvery helpful and knowledgeable. I would recommend La-Z-Boy to anyone that is looking forA recliner or couch.
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March 2024 by Damon Letourneau
Leo and the stuff where absolutely phenomenal. They helped us out with all of needs and questions.
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March 2024 by Bill White
Very professional
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March 2024 by Ana Hebra Flaster
We are extremely disappointed with service after receiving our power lift recliner that cost 3000+ dollars.Since August, when we received it for my 91-year-old father, we knew that the seat was too high because my feet never touched the floor, as they had when I selected the model in the store. I called soon after its arrival and it took till January for someone to come in. By then, chair had Developed new problems: it was making a loud sound, as if it was catching on some thing while we tried to recline it, and it was even getting stuck, leaving my father in a reclined position and unable to get up. Fortunately, someone was home with him and helped him out of the chair.I waited to hear back with an official decision after their visit and finally called the company that did the assessment, Comfort Care?. Incredibly, they said there was nothing wrong with the chair, even though the technician had told my sister that a support had broken, but was now no longer causing a problem. They also said our seat is higher than the model because the floor model had had some use so the seat was lower. ???! But when your thighs are up above the armrests and feet are three inches off the floor it’s too great of a difference from the model for that to be the reason.My father is too afraid of the chair to sit in it. So the fact that the remote stopped working last week doesn’t even really matter. But it is still a new problem that adds to my conclusion that this was a total lemon of a chair.I have left numerous messages on the main line, the last one today, asking for the help without any response. La-Z-Boy should be doing the right thing and remedying these problems, which should be covered under the warranty.I hope to get a call back that will finally lead to a fair resolution.What is the purpose of a showroom where you can try out models if the chair you get isn’t like the other in the store? The
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March 2024 by Debs Balloo
Lee was very helpful, friendly, and professional!
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March 2024 by Colette Wetherell
First trip into lazy boy, looked around for some ideas talked with Jim B very professional and knowledgeable. Left with no purchase came back a week later. Jim remembered us and the items we looked at. He helped us continue with ideas and fabrics, measurements etc. the store was busy but never felt rushed or pushed to the side. I recommend to work with Jim B if you go to the Nashua store. He works on Sundays !!!
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March 2024 by Amy Hourihan
We had a great experience at La-Z-Boy. The staff was attentive and knowledgeable but also gave us the time to make our decision, we did not feel rushed. Looking forward to receiving the furniture!
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March 2024 by Dan Guilmette
Great service as Katie took the necessary time with us.
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March 2024 by Lori Joyce
Kate was awesome! She really helped with our options not only in the store but our phone calls after with follow up questions.
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February 2024 by penny leslie
The staff was very helpful guiding me through the process of selecting furniture and fabrics. They took the stress out of it for me!
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February 2024 by Jim Fichera
Just received my two recliners. I was very happy with the process from start to finish. The sales person was very informative without being overbearing. The delivery drivers were the friendliest and most helpful delivery people I’ve ever had.
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February 2024 by Darlene Deschambeault
Extremely happy, Katie assisted me to get a much needed recliner to use to recover from an illness and worked with my small budget.Couldn’t have asked for a better experience! I would recommend this store to everyone!! Feeling so happy with my purchase!!! Thank you La-Z-Boy!!!
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February 2024 by william brown
Very very satisfying exp. Would do again if we needed another.Thank you Jim for fitting is in onA busy day. I love Lazy boy best prices on the D.W hgwy.
