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February 2024 by Ally Sousa
Excellent customer service! Very friendly Staff!! Great sales and excellent quality. Never had an issue at Kay's at Pheasant lane mall. Got my engagement ring from there. Fast services. Very professional staff. 5 stars ?
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December 2023 by Julie Evans
Lauren and Maureen were amazing and helped my fiance pick out a ring quick and painless!
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December 2023 by Isaiah
Audra helped fix and clean a very important diamond bracelet for me, it was a wonderful experience
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August 2023 by Joe MacCorkle
I’ve purchased three pieces from this particular location, and each time has been a positive experience.
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June 2023 by francis rossetti
I just want to say Maureen was amazing!!!! She was patient and polite, not pushy at all. She made the experience perfect!!! Ty Maureen from the bottom of my heart. You made yesterday memorable forever
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June 2023 by Lynne Cupples
Lauren is one of the most pleasant people I have met in the retail business.
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May 2023 by katie mclain
Maureen and Audra were amazing helping me fix up old jewelry! Definitely recommend if you have any jewelry needs!
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February 2023 by Silvana Favotto
I left one of my Levian rings for cleaning and fixed a dent at this store back in October/2022, and until today, they could not remove a stain that was left on it. They were saying that they were working on it to fix it; however, they are not following what they had told me until today. They did an inferior job on the ring, and now they are waiting for me to keep it as it is. I am upset because I am an old customer, and they did not value that.
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December 2022 by Jerry Rodriguez
They charge big money for pieces that aren’t worth ten percent of what they sell you.
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September 2022 by Jared Wells
I've shopped here more than a few times... I quickly realized that they were much more than a "Chain Store"... The quality and selection is not only impressive but superior! The Staff blew me away with their gemology and overall jewelry knowledge!Simply put: They take the time to learn my needs and budget! The Pheasant Lane Mall has the best selection because they are on the MA Boarder and (You gotta love NH... No Sales Tax)...Granted; it is a higher volume store, but a result... That also equates to better selection!They are all some of the most Impressively knowledgeable Gemologists that I have ever met.They also have a keen eye for design and they can and will design anything you need to customize your gift to that someone special....If you are looking for something special for your loved ones for whatever occasion, give them a shot! They'll listen to you and find the optimal solution... Within your budget!Talent, Product Selection, Customer Experience... They are a cut above the competition.... That is why they do soo well.Give them a try and if you found this review helpful, give them a review of your own! They deserve it!
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September 2022 by Thais Hale-Boucher
Amazing friendly staff got my jewlery fixed and cleaned they were great !
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July 2022 by amy robitaille
Everyone is awesome here Riley you deffanily help me alot too night thank you for everything you did for me
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April 2022 by Savannah Nelson
Such friendly staff! Carole and Colleen from the Nashua NH location helped me with purchasing a Wedding Band! Both were very helpful and professional. 5 Stars!
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April 2022 by Molly R.
They are very understanding and amazing!! I'm in no contact with the person who bought me my jewelry that broke and they made sure to call me and not him! I couldn't be more thankful best staff too!!! 10000/10 recommend!!!
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March 2022 by Cora Teoy
Amazing I got earings and they were so helpful