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August 2024 by Lynn Kau
This place will not get my business ever again. Took my car in for inspection and get a bill for $215. They failed to mention about an additional charges for other diagnostic. I also asked them to checked for weird sound when driving. They charged me for 3 rounds of test drive tried to duplicate the sound and couldn’t and found nothing and charged for the 3 tests. How dare they charged me for 3 rounds? I took this to fb and there are other complaints out there on this similar cases with GURNEY’s!! This is not an honest business!!
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August 2024 by Joshua Nitso
Very professional
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August 2024 by Becky Costanzo
This was our second time needing to get repairs. Yes as mentioned in previous they maybe a tad more pricey, but knowing everything that has been gone through on my car with a fine tooth comb.And yes the problem was fixed an gave advice on some key problems that should be attended to soon, leaving me to make decision. I for one truly appreciate all the hard work the guys an gals do over there and enjoy knowing when I drive away that my car is safe.. thanks for the time you guys put into all the work you do. Keep it up .I absolutely recommend going to them.
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July 2024 by Tom
This was our first time going Gurney’s we will definitely be coming back great service and communication.
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June 2024 by Denise Whitman
They did a state inspection, I like that they texted me a listing of all that was inspected and whether or not there was a problem.
They are polite and pleasant to talk to!
Always a pleasure doing business here!
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May 2024 by David Gottesman
They are always ready to be of service. Pleasant, considerate and thorough. Thank you, Gurney's!
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May 2024 by Kerry Wright
Gurneys was very helpful in replacing my brakes. They are higher priced than most but that's because of the extra care you get. You get a full report with pictures every time. I never have to worry if my car will be fixed correctly when I go here. Peace of mind is priceless. Thank you!!!
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May 2024 by Thomas Hickman
Fair prices, full transparency. I trust their technicians!
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April 2024 by Pat Lyons
Always professional, courteous, and personable. Work done on time and reasonably priced. Waiting area is clean and welcoming.
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April 2024 by Judith Briand
I have been with Gurney's for a few decades and wouldn't trust my vehicles to any other auto repair service. They are OUTSTANDING.
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April 2024 by Danit Cohen
If you’re looking in Nashua for a place to get an inspection, I highly recommend this place. Everyone was great, they gave me a detailed review of the report (with photos), and all around it was a very pleasant experience.
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April 2024 by BigJBrone (Bigjbrone)
Pricier than most mechanics, but you get what you pay for. This was my first time at Gurney’s but I was well informed about all sections of my inspection with pictures. This is a very professional Mechanic. Highly recommend.
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April 2024 by Kevin Angelli
Awesome service all around! Communicative fair and honest
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March 2024 by E S
Very professional and detailed services. They have an extremely courteous team and truly a pleasure to engage!
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February 2024 by Billie Landry
I’m a bit disappointed. Had an appointment that we called in for 4 days early and when we dropped it off at 9am, was told it should be ready when we got out at 3pm. Never heard from them all day so we figured it was done and they just never called us. About 4pm we went to check on it at the address and noticed it had not been moved from where my boyfriend parked it (at 9am) 7 hours earlier. (He remembers the first spot right up against the curb with snow) We went in to check on the status and was told it was in and out of the shop. I said no, it had not been moved and pointed to the vehicle in the parking lot. The lady at the counter said it should be ready before close. I asked what time do you close? She informed me 5:30. I’m already aware they are not open on weekends which is a bit odd I feel, so I know if they can’t get it done in a hour and a half we would be stuck without a car all weekend. So I called at 5:20pm to check the status because it was almost closing time and she then informed me it just got done. I’m not sure I believe that 100% due to no calls all day. Mind you, if the job took 1.5 hours why was it not done after dropping it off for 6 hours the first time? With no update calls or anything. Mind you, it was an appointment and still was not done upon or after the time we were given. So a easy tire rotation job took 8 hours and 30 minutes. And if I didn’t call at 5:20 I wouldn’t have been able to pick it up. They don’t give correct timing and don’t do update calls to inform you it would have to stay over the weekend due to them not getting the car in the shop upon your appointment. Not very professional. All this and after I heard all good things and was recommended to them. First time there and I don’t know if I could recommend them to others.
