Five Below is a large store offering a huge selection of interesting items, including a surprising variety of stuff like snacks, a four-wheel carry-on, and trend-right products across many categories. Most items are priced at five dollars or less, providing extreme value. The store is neat, maximized, and convenient with good stock. Staff are generally described as friendly, nice, and pleasant, making customers feel good. However, some reviews note a confusing and awkward experience at the self-checkout, where an employee insists on ringing out customers at the station instead of allowing self-service, which some found uncomfortable and not clearly signed. Despite this, many are impressed with the store's renovations and larger selection.