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January 2024 by Garrett P.
I've been a member for a VERY long time, well before FitLab. Every year this gym goes down hill. Membership fees continue to climb and amenities disappear. The current status is no tanning booths - removed during COVID, cold showers and cold sauna at least in the morning, reduced hours, and broken equipment. Just read the rest of the reviews. I'm guessing the owner is having serious money problems after purchasing the franchise a shortly before COVID. I don't expect to pay $10 a month anymore, but that's about what it's worth for basic equipment and no amenities including showers which are essentially pointless here.
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December 2023 by A J
Has pretty much everything you could need. Sauna, basketball court, free weights, machines, cardio equipment, etc. Not luxury but hits the amenities.
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December 2023 by Ryan Keith
Awesome place to workout. Very accommodating staff. It’s got something for everyone. Highly recommend.
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December 2023 by Deb R.
Cheese balls! I use to belong there years ago I left cuz all the good group instructors were gone. I asked to try a sample class several years later and tbey wanted to charge me for 1 trial class. No thanks! I will pay to go to Jazzercise. True story and YOU were the one that said no complimentary class. Your loss.
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November 2023 by GK Davis
This gym has a great vibe. The members are serious about fitness, but they are also kind and welcoming. They have a LOT of equipment, so you never have to wait. They also have some vintage equipment that you don’t see in a lot of other gyms. I’m enjoying my time here.
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November 2023 by Stephanie McCarron
Great gym, a lot of work to cancel your membership. I would think twice before ever coming back.
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September 2023 by Noah Hoffmann
The gym is good but this is one of those gyms that is run by ABC fitness and so it is a massive pain to cancel your membership.I was told to call a number by the people working at FitLab and I wasted an hour arguing with rep of ABC until she told me I can’t cancel over the phone and have to email. Then I email and I im told I required to provide 30 day notice which I was never informed prior to signing up to the gym.Stupid shady business practices that ruin a good product like this gym
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August 2023 by Mike Strout
Great equipment, multiples of setups that are commonly used (multiple benches, multiple power racks, etc), non-invasive staff, 24/hr access, sauna and showers. They also have a women’s only section, and a daycare area. I did have one incident where a staff member was a little rude to me over a misunderstanding, but I know people have bad days etc and I didnt take it personally. I’ve been going here for a year and I like it a lot. Definitely recommend
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August 2023 by Gabe Hannon
The billing company they use is a nightmare to deal with. Also the ease of quitting and the ability it pause months while I was at college was misrepresented by the person signing me up.
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June 2023 by Renée Dubuc
10/10 I love Fitlab. I was a member for 7 years and met many great staff members and personal trainers. I highly recommend Lindsay Thompson for personal training. She is very patient and accommodating. I cancelled my membership this year because of personal finances. Surprisingly, I had no trouble cancelling with ABC Financial, the company that does the billing. I may rejoin in the future should my financial situation improve.
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June 2023 by Alexander Fetterman
Misrepresented the contract I signed, and then follow up with refusing to allow me to cancel in person, stating I needed to call an automated line. This automated line was convoluted, and did not let me cancel my membership. Very dishonestOther than that, the equipment is mediocre, and the gym is often very crowded.
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May 2023 by Brendon Balow
So-so gym.Gets pretty busy and space is limited but they make do with what they have.The no gym bag policy is dumb, so you're left carrying your stuff around with you. Could use the lockers, but I don't see the point of locking up my wallet and keys. It would be nice to be able to have a small nap sack to put my hoodie, water, wallet, keys, and phone in, but they can be pretty strict about that, which is odd because all of those items create more clutter outside of the bag.
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March 2023 by Nick DiSalvo
Been a FitLab member for years, Eric has always been fair with membership options and they do invest in the club facilities, I noticed some treadmills at Nashua were just replaced. Good variety of equipment and available space. Bathrooms/locker rooms are a little tired, but the rest of the facility is nice.Only complaint: I wish they would invest in water bottle stations. The whole gym only has a single old-school water bubbler. Small update that would make a big difference.
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March 2023 by Hannah Flaherty
I have always had an incredible experience working out at fitlab. Manager Eric has been so accommodating with me and my schedule being a college student having to freeze and unfreeze my account, and allowing me to come work out the day I call! This is an inclusive and friendly environment to work out in and I would recommend this gym to anyone who asks (which I do!)
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February 2023 by G G
Great gym! I joined FITLAB a few months ago and I am so glad I did. From the first day I toured the facility, I was impressed. The manager, Jose, was very friendly and knowledgeable. He gave a great tour of the facility and explained everything clearly. It's very refreshing to have someone remember your name and greet you when you come in. I've been to many other gyms in the past where the staff are not friendly. He is always there when I come in and often very busy, but he still takes the time to say hi. That is worth a lot to me. They have plenty of free weights and I like the machines. The equipment is in good shape and ergonomic. I rarely have to wait for a bench, squat rack or machine even during peak hours. I love the fact that they are 24 hours. Just an all around great place to exercise. Highly recommended.