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March 2024 by Deb R.
I would rate this place zero stars if I could. They get their puppies from puppy mills where it's all about profit and not about the health and wellbeing of the animals. Look up the conditions of where these puppies came from then decide if you want to spend $2999.99 and probably more than triple that on veterinary bills . Look up the reviews, then decide if it's worth the heartache of having your adorable puppy dying of parvo because this pet shop only cares about the almighty dollar, rather than about that puppy's health!
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January 2024 by Clay P.
I went in for some fish and first thing I noticed was how colorful and active the fish were. Colors on guppies I had never seen before. Tanks were also spotless, just as advertised. I also liked that the majority of their tanks (if not all, can't really remember) were community tanks, so you could see which colors and fish went well with one another - much more helpful than having to imagine for yourself when building out tanks. Most fish stores keep breeds separate. They have solid policies in place including a 7 day return policy on fish. They also ask you bring in water samples in the event a fish dies on you and WONT sell you new fish until you can provide quality water samples. This is a fantastic business practice in my opinion. They are also very helpful and love talking about the pets they sell. I will definitely be using them for my future tanks. (They also had very cute puppies)
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January 2024 by B D
Dont step foot in here if you have any care about animal health. As an avid rodent owner coming in here felt like stepping into a hell — glass fish tanks with seeds and foods not meant for rats with the tanks being cleaned with bleach. Not to mention the rabbits being kept in insanely small cages, with two rabbits to a roughly 2 foot by 4 foot cage, and stacked on top of each other. Go anywhere else because at least at a chain they don’t pretend to care about animals.
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December 2023 by miahrn
Nothing like the cold pet stores I grew up with.We were so impressed with the staff and the care they give to their puppies. Its not overly bright and commercialized. Its about what is important. Making sure their pups are well cared for, hugged and ready for a forever home. They know so much about the dogs. They are careful not to overstimulate them but at the same time make sure they are familiar with being touched, held and loved. The staff are very knowledgeable with dog breeds and care. I would not hesitate to get a pup, a fish, some animal food from this wonderful haven for puppies.
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October 2023 by Ally Sousa
The puppies look happy, alert and healthy. Great Staff members that you can simply have a conversation with about the pups and that will help assist you. I respect how they're really strict about keeping your distance from the pups as it is cold/flu season. I had recently stopped at this pet store in Manchester and I was truly upset with how they had the dogs crated behind glass they weren't as alert and it just didn't feel like a welcoming place. I feel it was a different environment here at Family Pet & Aquarium. My sister in law bought a puppy from Family Pet & Aquarium few years ago and he is in great health. Overall great experience.
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September 2023 by Laura Fratoni
I anticipated a stinky, terrible pet store like so many are, and was so pleasantly surprised!! I walked in and was so happy to see immaculate puppy crates, all happily playing, smelling amazing and all looked extremely happy. I am mainly a fish person (though our dog is the best animal I have ever had) and found the tanks very clean, a great variety, and was absolutely stunned at how inexpensive their prices were! Employees were very friendly, knowledgeable, and seemed highly ethical. I would recommend people to check them out!
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September 2023 by Brian Lawrence
We adopted our dog from this location this past year best experience ever very informative honest and upfront! Helped us find exactly what we wanted! I tell everyone to go here first ! Puppy comes with everything plus some even a little profile. Definitely can’t say enough great things!
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September 2023 by Laura K.
I anticipated a stinky, terrible pet store like so many are, and was so pleasantly surprised!! I walked in and was so happy to see immaculate puppy crates, all happily playing, smelling amazing and all looked extremely happy. I am mainly a fish person (though our dog is the best animal I have ever had) and found the tanks very clean, a great variety, and was absolutely stunned at how inexpensive their prices were! Employees were very friendly, knowledgeable, and seemed highly ethical. I would recommend people to check them out!
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September 2023 by HQuinnGaming S.
This place sells puppy mill puppies please do not buy from here or any other pet store that sells puppies. Pet stores get puppies from puppy mills that overbreed and abuse there dogs to pump out as many designer puppies as they can for profit. This results in puppies with poor genetics, and if you puppy doesn't die from parvo or other sicknesses that these mills do not treat they will likely pass from a genetic issue like cancer. Do not waste your money on these over priced pups. Adopt or find a reputable breeder. Trust me this place is not worth it. I know how hard it is when you see an adorable puppy just waiting to be bought, I felt that way when I went to the store and handled an adorable terrier but when I did my research after I was disgusted. These poor animals deserve better!
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July 2023 by Jack Perkins
I visited Family Pet & Aquarium - Nashua today and spoke with Dylan. He was very informative and patient, I asked questions about the puppies and I could feel the passion he has for the animals there. They prepare the puppies very well for their future homes and families, giving you all the information about an individual puppies feeding routines, free nail trimming coupons and parent info. I would recommend visiting this store and asking about their puppies if you are searching for a furry 4-legged baby.
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June 2023 by Kate G.
A pet store?!! I do not know what this place has done to receive its average rating. The employees are great, have a sense of humor and make you feel welcome. They have a great selection of feeder fish, crickets and aquatic plants at a fair price. I look forward to returning here for my future needs, especially after my great initial impressions.
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May 2023 by Cristal Jiraud
This place was the best decision I ever made. Bought my beautiful Shih Tzu and she has been the best pup ever she is definitely the cutest, my son named her Ava Coco. She is our world. Such a clean pet shop, welcoming staff very friendly and so helpful. Very pleased with them. Our Ava is very spoiled and comes everywhere with us. She loves naps with mama. Thank you Family Pet & Aquarium for my gift. ♥️?
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May 2023 by Zianna weeks
I'm a big believer in adopting not shopping so this store wasn't my favorite. Aquarium section was just okay. Rodents were clearly sick. But they let me hold a puppy so they get an extra star from me. I'm definitely going back to play with the puppy's but I'm not comfortable supporting a puppy mill so I'm not going to buy anything.Edit: Puppy mills are any breeder that puts profit before the well-being and genetics of the dog.They don't have to be a huge factory. They can be back yard breeders with no certificates and or a lack of extensive genetic testing or experience. Also no ethical poodle breeder is going to give you a non fixed puppy so you can breed it to make mutts that you can sell for ten grand. That's ridiculous! What makes a poodle mix so much more valuable then a shelter dog? I will never understand that mindset.Adopt don't shop.
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March 2023 by Jessica Moran
Our family recently Welcomed this adorable Little guy into our family. After visiting many pet stores and breeders we meet Archie and the incredible staff at Family pet and aquarium. The facility is spotless as are all the animals. The staff was so knowledgeable and friendly. They went above and beyond with their service knowledge and answered all of our many questions. We will definitely be back for supplies and just to visit these wonderful ladies that truly love these pets. Thanks to them we found the perfect fit. He’s happy and healthy and already learning new tricks and commands.
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March 2023 by Mark Maguire
A well run and clean pet shop selling a large variety of pets and supplies. The very experienced and loyal staff help assure families keep coming in, having a fun time, and maybe taking home a new pet. They've been doing it for more than one generation.
