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April 2024 by Jeremy Anaya
Recently bought our little Shiffon (Brussels Griffon/ Shitzu mix) pup here! The team in this location was so helpful, welcoming, friendly, and professional! After purchasing our pup, they called us a few days afterwards to make sure everything was going well. I’ve had family members but most of their dogs from here. Never had an issue and dogs lived a very long time. Highly recommend this location! Will definitely buy our pups next sibling from here for sure!
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April 2024 by J
No response, scam.*Means I've reached out several times with no response. No prices on animals and no information given at all.
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April 2024 by Rachel Gilbert
A year ago I bought my puppy there we named him Kahlua he's an amazing puppy he was very healthy when I brought him home from there very well taken care of if I want another pet I'd go there and buy it no mistakes made whatsoever
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March 2024 by Vanessa Dyer
My mother and I were staying in Nashua for a flower show at the Courtyard Marriott’s event center and had to get some snacks. After hitting the market basket we happened to see the sign that said “puppies and kittens” on the window and decided to check it out!The moment we got inside we were instantly greeted kindly by staff who offered to show us any dog we fancied. We were just noticing them and were too overwhelmed by the CUTE to reply, we just came inside. I immediately took out my phone to take videos for my kids and boyfriend (it’s been YEARS since I’ve seen this many puppies in one place!). They all seemed frisky and happy to see us (except the one sleepy Yorkie who couldn’t care less about us). We saw a beautiful wiener dog, all black!! A few adorable yorkies and one excited black Pomeranian who literally dances when you get close!!!I wanted them all, obviously. Unfortunately I’m not rich and also I know there’s tons of animals rotting away in shelters.That’s the ONLY reason I’m giving this place a four is because I think selling pure breeds in cages like this is a bit… distasteful. However, they looked well cared for, healthy and happy. I’m sure the staff loves them and takes excellent care of them. It’s fun to look! Thanks for the kindness!Note: there was also a beautiful gray parrot (see video) in the back with lots of “keep your fingers to yourself” notes. He seems to be king of his domain and very healthy as well.
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March 2024 by Deb R.
I would rate this place zero stars if I could. They get their puppies from puppy mills where it's all about profit and not about the health and wellbeing of the animals. Look up the conditions of where these puppies came from then decide if you want to spend $2999.99 and probably more than triple that on veterinary bills . Look up the reviews, then decide if it's worth the heartache of having your adorable puppy dying of parvo because this pet shop only cares about the almighty dollar, rather than about that puppy's health!
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March 2024 by Ashley C
The puppies seem happy and healthy. The employees are kind and social. We were in the right place at the right time when my son was a “helper” and held all the pups one at time while the employees were cleaning the pups kennels. They told him about each puppy and proper care for them at different stages of their life. It was a great experience that he always talks about.
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January 2024 by Paul Coolong
Stay CLEAR!!!
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January 2024 by Clay P.
I went in for some fish and first thing I noticed was how colorful and active the fish were. Colors on guppies I had never seen before. Tanks were also spotless, just as advertised. I also liked that the majority of their tanks (if not all, can't really remember) were community tanks, so you could see which colors and fish went well with one another - much more helpful than having to imagine for yourself when building out tanks. Most fish stores keep breeds separate. They have solid policies in place including a 7 day return policy on fish. They also ask you bring in water samples in the event a fish dies on you and WONT sell you new fish until you can provide quality water samples. This is a fantastic business practice in my opinion. They are also very helpful and love talking about the pets they sell. I will definitely be using them for my future tanks. (They also had very cute puppies)
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January 2024 by B D
Dont step foot in here if you have any care about animal health. As an avid rodent owner coming in here felt like stepping into a hell — glass fish tanks with seeds and foods not meant for rats with the tanks being cleaned with bleach. Not to mention the rabbits being kept in insanely small cages, with two rabbits to a roughly 2 foot by 4 foot cage, and stacked on top of each other. Go anywhere else because at least at a chain they don’t pretend to care about animals.
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December 2023 by miahrn
Nothing like the cold pet stores I grew up with.We were so impressed with the staff and the care they give to their puppies. Its not overly bright and commercialized. Its about what is important. Making sure their pups are well cared for, hugged and ready for a forever home. They know so much about the dogs. They are careful not to overstimulate them but at the same time make sure they are familiar with being touched, held and loved. The staff are very knowledgeable with dog breeds and care. I would not hesitate to get a pup, a fish, some animal food from this wonderful haven for puppies.
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October 2023 by Ally Sousa
The puppies look happy, alert and healthy. Great Staff members that you can simply have a conversation with about the pups and that will help assist you. I respect how they're really strict about keeping your distance from the pups as it is cold/flu season. I had recently stopped at this pet store in Manchester and I was truly upset with how they had the dogs crated behind glass they weren't as alert and it just didn't feel like a welcoming place. I feel it was a different environment here at Family Pet & Aquarium. My sister in law bought a puppy from Family Pet & Aquarium few years ago and he is in great health. Overall great experience.
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September 2023 by Laura Fratoni
I anticipated a stinky, terrible pet store like so many are, and was so pleasantly surprised!! I walked in and was so happy to see immaculate puppy crates, all happily playing, smelling amazing and all looked extremely happy. I am mainly a fish person (though our dog is the best animal I have ever had) and found the tanks very clean, a great variety, and was absolutely stunned at how inexpensive their prices were! Employees were very friendly, knowledgeable, and seemed highly ethical. I would recommend people to check them out!
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September 2023 by Brian Lawrence
We adopted our dog from this location this past year best experience ever very informative honest and upfront! Helped us find exactly what we wanted! I tell everyone to go here first ! Puppy comes with everything plus some even a little profile. Definitely can’t say enough great things!
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September 2023 by Laura K.
I anticipated a stinky, terrible pet store like so many are, and was so pleasantly surprised!! I walked in and was so happy to see immaculate puppy crates, all happily playing, smelling amazing and all looked extremely happy. I am mainly a fish person (though our dog is the best animal I have ever had) and found the tanks very clean, a great variety, and was absolutely stunned at how inexpensive their prices were! Employees were very friendly, knowledgeable, and seemed highly ethical. I would recommend people to check them out!
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September 2023 by HQuinnGaming S.
This place sells puppy mill puppies please do not buy from here or any other pet store that sells puppies. Pet stores get puppies from puppy mills that overbreed and abuse there dogs to pump out as many designer puppies as they can for profit. This results in puppies with poor genetics, and if you puppy doesn't die from parvo or other sicknesses that these mills do not treat they will likely pass from a genetic issue like cancer. Do not waste your money on these over priced pups. Adopt or find a reputable breeder. Trust me this place is not worth it. I know how hard it is when you see an adorable puppy just waiting to be bought, I felt that way when I went to the store and handled an adorable terrier but when I did my research after I was disgusted. These poor animals deserve better!
