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July 2025 by Sineide Cassia
The ophthalmologist's service is excellent, she is a very competent and courteous professional, I will vote again.
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March 2025 by Shelley Harvey
Dr. Doan was incredible with my son Andrew! Thank you!
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February 2025 by Gustavo Rodrigues Brauno
Dr. Hieu Doan is great. Excellent service.
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August 2024 by Jinhua Yan
Dr. Doan is amazing and I’m pretty sure the bad reviews are about the former eye doctor.
Got contacts exam ( yes it also includes physical glasses exam , which means u will get two prescriptions) last week.
Tried so many different normal contacts (such as Acuvue & coopervision) and colored contacts before but every single brand felt horrible in my eyes due to the condition of serious dry eyes and allergy?? They wouldn’t even last for 2 hours while I was always applying eye drops .
But Dr. Doan took a very good care of me and gave me the only contacts prescription which fits my dry eyes ( Bosch & Lomb Infuse)! Did some research on it, it has high water content and high oxygen transmission rate that’s why it can last for 5 hours at least without any discomfort in my eyes! ?? She also recommended a treatment for my eye allergy ! She’s the best!
Will definitely drop by again for future services and will recommend Dr. Doan to my friends!
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June 2024 by J and C
I came in asking to buy a screw for my glassed and the gentleman at the counter put in the screw and fixed the position of my glasses so it sat better on my face and was straight. Thank you!!
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December 2023 by Yingqi Jiang
Usually I think Costco treats its members at a high standard so my recent experience didn't match my expectation. We ordered three pairs of glasses for family members (yeh, we are near-sight family..) and when we pick up, we were only given two, saying the third one was not ready. I checked after one month, and was told the 3rd pair was already there when we picked up the two. I understand occasional overlook, what motivated me to this review is the rude tone of the guy who answered my phone. He didn't apologize as if it were my fault and I didn't feel he care this matter at all. While, if this is your department job where you get your salary, then you need to care, at least pretending it. I later want to double check the glass is physically there so I called again. A lady answered the phone and I feel she was understandable and polite. That's why I give 3 star instead of 1 star.
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May 2023 by Sung L.
Still good selection of goods. I am not sure if it was Covid or some kind of a hole virus, few old farts who work there making comments while I and my wife are shopping. I wonder if those old farts are racist s**tbags. Also people in food court is always grumpy. I think it is due so many customers and I feel bad for them. Anyways, good selection, mostly good employees, always busy, and few bad apples.
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April 2023 by Sharon B.
I just had an issue and spoke with a Manager out front and he took care of the issue 100% without even missing a step. This Managers name is Dave and he is fantastic and should be commended and promoted. He knows customer service well and takes care of his customers!
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February 2023 by Yang C.
Costco scam.Arlo 4 camera security camera reads $199.95 customer service says 1 in stock. When trying to purchase they say it was a customer return Actually price is $899.99Don't want to make good on price.Manager admits screwd up.#costco #costcodeals #CostcoWholesale
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December 2022 by Greg Whitehead
Got a decent pair of progressive glasses from them and was very surprised. They even repaired my glasses as best they could be. Would recommend them for purchasing glasses.
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December 2022 by Dee C.
So a line starts to form in the tire center cause someone was talking long with a one person working. I everyone's waiting in line, then this one Karen wanted to ask if she could just get her keys cause she didn't want to wait. The guy helps her lik3 there aren't 3 ppl in line in front of her. So now we wait longer. It wasn't even a real quick transaction like handing her, her keys. He had to walk to the back, get the paperwork and keys. Give her information, write stuff down etc. It really bothers me that people can't be patient like the rest of us and instead of the employees enforcing fairness this happens
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August 2022 by Amy I.
They knock it out of the park on integrity with most things but ...geeeeze it's a wild card with staff at the eye glass counter. They range from outstanding to aggressive countermanding. I simply wanted my lenses replaced in the frames I bought there, which they tell you they do when you first buy them. She insisted the lab wouldn't because I had a scratch on the paint on the metal frames. ?!? And this person was such a hard sell for new ones, that I get the impression they're on commission.
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August 2022 by em o.
Really disappointing, i go to Costco very often mostly for there coffees. this costcos coffee is a waste of money every time. the coffee is pure foam. gone in 4 sips, and it's really hard to sip? for some reason?? i've now stopped buying the coffees here. and let alone that, the staff id mostly rude when you ask for anything at the food court. they gotta fix something there with the staff, and also get a new coffee machine. once they were happy enough that day to replace our coffees for the smoothies. they were disgusting. it doesn't help i'm allergic, but they didn't even blend it completely. full strawberries, really sugary too. don't waste your time. also it's SO FREAKING CROWDED. ALL THE TIME.
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July 2022 by George Sherring
EYE DR IS THE WORST.SHE GAVE ME WRONG NUMBER.MY EYE SIGHT GOT WORSE. SHE IS CHINESES DR BE CARFULL FROM HER.PLEASE COSTCO REMOVER HER OFFICE FROM COSTCO .MY OPTHOMOLOGIST WAS VERY UPSET ON HER PRACTICE.
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May 2022 by Balboa D.
Unfriendly staff, overly crowded, difficult to access, prices at this location are actually higher than Costco on Maui . Does not carry great quality or selection. Also does not have Gas.
