Costco Tire Center offers a range of services with generally positive experiences from customers. Many appreciate the helpfulness of staff, especially employees like Zach, who go above and beyond to assist customers and locate items quickly. Customers often find the prices competitive, especially when compared to dealerships, and appreciate the convenience of ordering and installing tires efficiently. For instance, some reviews mention getting tires ordered on Thursday and installed by Monday, saving a significant amount of money. However, there are occasional issues reported. Some customers have experienced delays in appointment scheduling, with wait times extending over a month, and long waits for tire installation. There are also concerns about the quality of service, such as the misfilling of tire pressures, grease on rims, and damage caused during service, leading to frustration and dissatisfaction. One customer, in particular, was upset about vehicle damage and felt their concerns were not properly addressed, though they praised a staff member who handled their concerns well. Other shoppers have noted minor inconveniences like produce and bakery items sliding out of bags, which can be frustrating but do not detract significantly from their overall impression of Costco as a good place to buy bulk items and tires. Despite some operational hiccups, many customers find the staff friendly and the prices fair, making Costco Tire Center a generally reliable option for tire services and bulk shopping.
I had my tires swapped and the guy working there went above and beyond to help me saved a fortune that I would’ve missed. Thank you.
April 2024
Not sure what the negative reviews are about. I had the most wonderful experience here. Ordered tires on Thursday, got them on Friday and installed on Monday. Installation took about an hour! Dealership wanted $1100 for tires, got it from here for $810!
February 2024
Love the quality and prices. I have bought everything from TV, computer, clothes, eye glasses and groceries.