-
November 2023 by Ravi Mareedu
I wish , there is zero star option. Rip off- dishonest . Norm is very dishonest and cheat you with straight face. Charged me $265 for oil change on my 2018 Range Rover. More than the dealer or twice the cost of other foreign auto repair shop. They also rip you off with state inspection. Do not fall for their coupon scam. I showed my old invoice for oil change ($125)from HM Motor works that repair all high end cars and norm claims they use cheap 0w-20 oil.Stay away from this shop.Called next door DFA auto repair(known for honest work) , they quoted $125 also. With so many bad reviews, hopefully norm will try to be little honest and not cheat customers.Service: Oil change
-
October 2023 by josh porter
If I could leave 0 stars, I honestly would. I have been going to this shop since around 2020. I live in the immediate area and it's always been convenient to go down there for a quick state inspection. These guys will fail you for pretty much anything that a dealer would otherwise pass you for. For example, I took my last vehicle there for an inspection and got failed due to a wiper blade. There was a small tear that I didn't even know was there. Luckily the repair was done at home and I took it back in for a sticker free of charge. Most recently, is where things get hairy. I brought my current vehicle in to get a solenoid replacement to cure my "Service AWD" light on the dash. They did the work, but overcharged me by A LOT. Initially they diagnosed the car and charged me 300 bucks without telling me before how much it would really be. No repairs were made. They said they had to take apart a bunch of stuff and put it back in so the charge was a labor fee. A couple months later (last month) I took it in again after they scheduled a service appointment for the repair. I got charged another 400 bucks for the part and labor. Little did I know, this piece was actually located in a very visible spot, very easy to get to. I'm just lucky I'm with my s/o whose father is an experienced mechanic and works on my car primarily and caught this. What happens next will SHOCK you. Not only did they replace my solenoid, Cambrays also decided to have a little fun at my expense and loosen some bolts on the underside of my vehicle, causing my oil to splatter into my exhaust and burn off. I was very lucky to catch this in time, and we found that my oil (which had just been changed this past june) had leaked almost all of the way out, and I was down to a measly 2 quarts. I could have blown the engine in my $20k car at any moment! I firmly believe cambrays is shady as hell for this, and I know they did it because I made a 150 mile round trip this weekend after we repaired their tampering of my vehicle, and after checking the oil a couple of days later (with normal daily driving in between) the oil level is still the same as when we filled it. I'm never going here again, and all of my friends and family will also know to stray away. Thanks for reading my Ted talk.Services: General repairs & maintenance
-
September 2023 by TL
Norm is a scumbag, who doesn’t take pride in his work. They only do big money repairs- left our windshield fluid empty and still need an oil change after spending $3500.People don’t take pride in their work anymore, it’s sad.
-
August 2023 by Rob Masek
I dropped my car off for some weird behavior on a Thursday night. The helpful staff were able to diagnose my car, get the parts and fix my car by 430 in the afternoon. I’m sure they are not always able to day service, but you can expect your car won’t sit here for days or weeks waiting on them. The prices were all reasonable and communication was great. They even noticed my oil change was overdue and took care of that.
-
August 2023 by Art Reilly
Brought my car in to have a/c looked at asked a price and was told it depends on what it needs. Called me 45 minutes later to tell me all set it just needed a charge and it was all set to pick up. Went down to pick it up and almost fell on the floor when he told me $402. I questioned the price so he told me to call around so I did. I called Peters Honda which is a Honda dealer and expected to get quoted much more because it ALWAYS cost more to have dealer fix your car they quoted me $230 to $250. CRAZY I will NEVER go there again. When a shop is 40% more than the dealer that’s a rip-off
-
August 2023 by Josh D
Make sure you get a second opinion because if they think you have money they will come up with absurd things to fix.It’s also taken 2 weeks to get a door fixed because “norm doesn’t want to work on fridays and has zero urgency”Ask the people behind their building, they will confirm they are running a scam
-
July 2023 by Carolyn Caffrey
Prices are reasonable and they are very professional.Services: Air & cabin filter replacement
-
June 2023 by Eric Ryherd
Dealer said I needed $3800 repair. Norm fixed it for less than$100. I'm going here from now on!
-
January 2023 by Janusz Pankowski
I went to get State Inspection at Cambrey. I was told that unless I buy new tires from them I will not get the sticker. I showed those tires to tire dealer and to another tire expert and both of them concluded that my tires can not be legally rejected as they do comply with State Regulation. Cambrey's representative was extremally unpleasant and impossible to talk to. DO NOT GO TO CAMBREY FOR STATE INSPECTION. State inspections are not meant as a tool for coercion to get the money.Service: Vehicle Inspection
-
October 2022 by Brian Connelly
Never going for an inspection again. Inspector couldn't admit he made a mistake and failed the car. Brought it to another reputable place and car passed no problem. If your car isn't showrooms fresh you'll fail.
-
July 2022 by derek buote
Great Service. I live about 30 minutes away, but worth the service, great people.
-
July 2022 by alicia M.
Awesome service. Looked at parts in the car that weren't listed and saved us tons of money, as well as letting us keep what the other mechanic messed up!
-
July 2022 by Charlotte Moriarty
These guys are fair, fast and dependable. Also affordable
-
June 2022 by Lorri Geoffroy
I went to Cambray's to get an inspection. The customer service was horrible and the man at the desk was very rude and unprofessional. I was not welcomed and received no greeting when entering the building. The man took the keys and did not provide cost or waiting time.I waited 45 minutes in a room with no air conditioning. When the inspection was completed, he said the vehicle failed with no further support. I also have a handicap and parked my vehicle close to the facility. When I went to recover my vehicle, he parked it farther away knowing walking for me was difficult.I will never come here again.Service: Vehicle Inspection
-
May 2022 by lorri wurtzler
Called ahead to see if I needed an appointment. Did not since I just needed tail lights replaced
