Build-A-Bear Workshop is a beloved business that caters to customers of all needs, including those with autism and other neurodivergent conditions. The store is known for its inclusive approach, offering a "silent experience" for those who prefer a more calming environment. Employees like Maggie and Michelle have been praised for their exceptional customer service, going above and beyond to assist customers with personalized requests, such as recording a deceased family member's voice in a stuffed animal. Customers have consistently expressed their gratitude for the store's kindness, compassion, and the ability to create cherished memories for their children. Overall, Build-A-Bear Workshop is a place where families can find joy, inclusivity, and a truly memorable shopping experience.
My son and I bought a Pokémon stuffy today and Maggie helped out tremendously! She was fantastic and we’ll be back because of her. Well done!
April 2024
Michelle went above and beyond today. I couldn’t be happier. Thank you Michelle.
April 2023
The smile this place manages to put on our daughters' faces is priceless! The entire experience for them is something to always remember. So, thank you.