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April 2024 by Maryann Balducci
Excellent salesperson
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April 2024 by Kathy Cyr
Bill was awesome. He took the time to find out what I was looking for and show me all my options. He even shared with me in a very personal story about why I was in need of new chairs!! I have only purchased my furniture from Bobs over the last 6 years and I have been very pleased with both my experiences and the furniture as well!
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April 2024 by Kara Stall
Rick at the Nashua location was fantastic! Patient, kind and very easy to work with. Fastest couch buying experience we’ve ever had!
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April 2024 by louis labella
Very positive, friendly, helpful and with no sales pressure!
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April 2024 by christopher nangle
Excellent experience highly recommend
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April 2024 by T C
Bobs people are always amazing
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April 2024 by Sara Hines
Nicole was helpful, efficient, and knowledgeable! Would recommend her to anyone and we’ll be back for more furniture for sure!
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April 2024 by Jeremy Brown
Nothing went right. Nothing.We walked into Bobs for a simple dining room table and chairs. We also found a bed we liked. We did the fortiva financing and took it. That’s a nightmare. They told us table was next week and bed was 3 weeks. We got the table, 2 chairs were damaged in the boxes. We called to schedule bed. Went from 3 weeks to 4 months. They originally did not want to refund it, or do anything. We cancelled. We went in to the original bobs store in south Nashua, NH at 8:45pm after we cancelled and found out about the delivery was 4 months, and they refused to help and would not refund. We went to Salem the next day and Lisa the manager was helpful and offered to exchange it for a different bed. We originally paid for white glove delivery on the first bed, which just wait for this fiasco later in this review. They added the white glove and charged us AGAIN on the second bed, and when they delivered this ONE, the non English speaking delivery workers refused to set it up. We called and they told us they would have the crew install the bed the following week to swap the 2 damaged chairs, which was today 4/11, which when they swapped the chairs the refused to set up the bed. We talked to I think the 9th “resolution manager” that promised a call back and did not, and now we are told a team is coming tomorrow, we are not holding our breath. We would have returned everything but they wont let us and my husband had emergency surgery in Boston Wednesday so it is what is it. We have a rental management company and so does my father since I am in charge of all inventory, and yes we will never use them again. I am glad they showed us how an actual experience is before we spent $100,000+ because their company would spontaneously combust. We will be using Ashley’s for the rental management company’s inventory and paying the Restoration Hardware absurd prices of Jordan for our houses in the future. Adios Bobs.
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April 2024 by Jennifer Raymond
Our salesman Keanu was fantastic. He was knowledgeable and very helpful.
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April 2024 by J. V.
I was looking for chairs and Janette was incredibly helpful and very insightful! We will definitely be back thanks to her!
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April 2024 by Joan angel
Found what I was looking for
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April 2024 by Rose M Lima
Loved the store specially the associate Nicole who helped us figure out our couches/ dining room table. She was beyond amazing/patient/ very knowledgeable about the different options and provided us with all the details we needed to know for our purchase.
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April 2024 by Chuck Fucci
Great shopping experience, salespeople were readily available but still gave us the time and space we needed to make our decision. My kids loved the free ice cream and snacks. Bob’s is always my go to furniture store. We had a small scratch in the product and they delivered a new one in less than a week. They really stand behind their products and treat customers right.
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April 2024 by Juliana Mietus
Tas was an absolute pleasure to work with! We came in to check out couches and made a well informed purchase with her knowledge and support in less than 30 minutes. We appreciated her humor and her help!
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April 2024 by Ted Asbergs
Knowledgeable sleep associate. No high pressure. Good experience.
