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February 2024 by Chris Lengyel
My 14 year old, and by proxy his younger brother, is taking an interest in home audio so we decided to stop in to check out the store. The store is huge with 3 levels packed with equipment and listening rooms. We were warmly greeted and even after saying we were just checking out the store, we got the grand tour. The person who showed us around, unfortunately I forgot her name, seemed to enjoy answering all my sons questions. We will certainly be back when we are ready to buy. I have been interested in home audio my entire life and they covered all the mid to high end brands that I was aware of. The ability to a-b test so much equipment is really great.
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February 2024 by Brett Jensen
Couldn't be happier with the store, staff and the wide range of wonderful equipment here. I've come to this store for over a decade and plan to keep coming back.
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January 2024 by Daniel Harris
Audio Video Therapy is the best of the best! Not only do they have the best selection of audio and video equipment, but John and his team are incredibly knowledgeable, passionate, and helpful. You won’t find better anywhere in New England!!
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December 2023 by David Johnson-Igra
John and his team are incredibly patient, kind, and inviting. I came on a Tuesday, knowing it would be quiet. John was happy to spend hours with me setting up equipment, talking through the various options, and educating me. I didn't buy anything—only because I'm still in my process—but I didn't feel any pressure or disappointment from John and his team for leaving empty handed. This was exactly the type of introductory experience I hoped for and I will absolutely be coming back to make a purchase.
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December 2023 by Mr John
Considering all of the other 5 star reviews, it’s probably not necessary for me to add my 2 cents, but I was left with such a positive impression and pleasant experience that it’s worth reiterating again and again. John and his staff are friendly, knowledgeable, and not at all pushy. Unlike the big box stores you might be used to, AV Therapy looks to build long term relationships with its customers. They realize that when it comes to buying things like pricey amplifiers, streamers, turntables and speakers, it might be a long term process. They’re happy to let people listen and evaluate at their own pace, and make a decision when they’re ready. John and his staff can and will make suggestions, but they’re also cognizant and responsive to understanding what their customers are looking for and framing their recommendations within that context. If you see something you like, they’ll even let you take it home to audition it to see how it will work in your setup, in your listening space.The store is laid out like a three story house where all of the rooms are packed with various gear at varying price points. Listening rooms here look like rooms normal folks might be setting their equipment up in, with only minimal acoustic treatments, and that helps make evaluating things a more honest proposition than hearing speakers in some pristine room few of us can afford.I probably visited this store 4 times over the course of 5 months before finally pulling the trigger. I mostly worked with John, but Nena was also extremely knowledgeable and helpful. After listening to numerous brands and models of floorstanding loudspeakers, I settled on a pair of Paradigm Founder 100Fs, and I couldn’t be happier. John even accepted my old towers as trade in and gave me fair value for them. Really, a top notch experience all around. They’ve won another customer for life here, and I will no doubt be spending more money with John and team in the future as I look to upgrade my amplification/preprocessor setup.
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November 2023 by Rich Sepe
I had a terrific experience at AV Therapy for a recent purchase. I am not an audiophile and wasn’t looking to break bank.Nena from AV was terrific, spending close to 45 minutes with me and showing tremendous depth of knowledge on products. And more important to me, asking lot of questions and reviewing photos of the room to make sure she understood all the dynamics of the room and house.I walked out with a great “all in one” system that met all my needs and budget.They have a fantastic selection of top quality audio and TVs whether you are budget conscious or looking to splurge.I will never go to the big box guy next door again.Highly recommend.
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November 2023 by Eric Schurr
This is the best AV company I've ever worked with (and I've worked with a lot). They are so honest and reliable it's amazing. I have some multiple successful projects with them. The owner, John, is really exceptional.
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November 2023 by Jeffrey Kite
Fifty years ago, I bought my first stereo system at Tech Hi Fi for about $600. A Sansui Receiver, 2 Rectilinear speakers, a Dual Turntable. It was more than I could afford but the least of what I had to have. Music was important. Good sound was important. As both have been to me ever since.Which is why I took some time to find a store that knew high-end audio and stocked the kinds of product that I was looking for. I wanted to speak with people who knew what they were selling and could offer options that would meet my needs. AVT checked those boxes.The experience at the store was extremely low-key. I was asked what I wanted and sat listening to speakers in a large leather chair for about two hours. There was even a dog to pat. At the end, I decided to buy a pair of speakers that were demo's and was told to bring them back if I wasn't happy. I asked about buying an amplifier and was told to try the speakers on my existing set-up and come back if I needed something more.I met most of the staff during my time there. My thanks to all of them.
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November 2023 by Jeff Floriddia
I just got back into listening to my old Vinyl records, but the sound quality isn't what it should be to my fine-tuned listening ears.I meet with Nena, at Audio Video Therapy and after an hour spent with me showing and advising me of my different options, I narrowed it down to two speaker choices. Nena was gracious and kind enough to allow me to bring the speakers home to try them out on my system before I made my final decision.This was the first time I have been to AVT in Nashua, and I was like a kid in a candy store. The way I was treated by Nena, and the selection of high-end audio and video equipment is off the charts. They certainly have won me over as custom for life!Thank you again for your Customer Service,Sincerely,Jeff FloriddiaBoxford,MA 01921
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November 2023 by Adam Yarris
Extremely nice and were very helpful, will definitely be back if I have any issues with my equipment!
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October 2023 by James L.
Decided to take the plunge on vinyl, and stopped by Audio Video Therapy after doing a lot of reading online. While it helped that I had given myself some vocabulary ahead of time, Scott was incredibly thorough in explaining things, so point in favor number one is the amount of knowledge this team will share with you. Second point is the variety of equipment across all price points. Could I have saved a few bucks by going next door to Best Buy? Sure, but if you're going to invest in hi-fidelity, you should go somewhere that specializes in it. Third thing is I came in towards the bottom of their equipment range, and Scott didn't care. I felt like I got the same service I would have received if I was spending 20x as much (which you totally could, but I'm just getting started, so baby steps, right?). Ended up purchasing an amp, some bookshelf speakers, and a turntable. Very happy I chose to come here, highly recommend.
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September 2023 by Francee Mulero
These guys/girls know what they're doing. They make you feel like family and they walk you through the process of getting the best out of your current system. The customer service is beyond excellent. No matter how much you spend at this place you won't feel any pain because your getting the absolute best outcome from your system. Thank you Mr. John & Nena-you guys are the best!!!
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September 2023 by John Carbone
John and his team are just awesome. He guided me through the perfect setup for my space and budget and the installers pulled it off effortlessly. They took everything into account and took the hassle out of trying to sort through all the details myself. I can call and talk about upgrades or tweaks and I feel like I’m just chatting with a friend that knows everything there is to know about this stuff. I was referred by a friend and I would definitely refer my friends as well.
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May 2023 by Leonel Martinez
Simply the best! No rush, no pushing, they share their knowledge and make sure you get what you need. You will definitely love what you bought, again, no pushing no sales pitch.. Only information on a very friendly environment.Yup.. still the best!
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April 2023 by Sandra G.
I bought one of my favorite amplifier in this store. They made me feel very comfortable in the store. I visit this store frequently and never got any pressure to buy a product. I recommend this store for anyone who is looking for high end audio systems.
