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November 2023 by Crosby Fox
Buying my new Audi at Nashua Audi was an easy and positive experience overall. Lee is very knowledgeable, responsive and accommodating. The whole process was straightforward and smooth and I really appreciated that!
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November 2023 by Kim Tierney
I happened to see the exact used jeep grand Cherokee I have been looking for online at Audi Nashua Monday afternoon. I inquired about the Jeep and heard back from Justin minutes later that it was available and made an appointment to go in Tuesday morning. I arrived at the dealership at 9:50 AM and was home with the jeep 3 1/2 hours later, which includes a one hour commute back to Boston. This was by far the smoothest and easiest car transaction I have ever made! Lee and Steve were great to work with, thank you both, I genuinely appreciate your help!
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November 2023 by Jan Harrison
The pickup & return service to our home was really appreciated since we live about 70miles from Nashua.This was an 85K service event, and the team found no issue.That honesty is much appreciated!
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November 2023 by M Gray
My experience with Audi Nashua was the best I’ve ever had with a dealership. The staff there are top tier professionals around the board. After choosing the car I wanted from their large inventory and test driving, I was able to leave with the vehicle around an hour later. I couldn’t have asked for more and would certainly buy from them again, as well as recommending them to anyone who is looking to purchase an Audi.
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November 2023 by Deborah Frisella
We had an excellent experience with everyone at the Audi dealership in Nashua! They were very professional and supportive of our needs buying our car! They were also genuine in making sure we were happy! Thank you Rick, for a flawless and fun experience!
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November 2023 by Nick Iannuzzi
The service staff was excellent but the problem is costs. They wanted 200 plus 1hr labor at 195 an hr or 395 total for light bulb. I bought bulb for 65 buck and it took me 20 minutes to install it. 4 of the 5 issues I went there for cost was reason I didn't get them done. Even with my warrenty excepting claim their price for parts cost them off that job as well. It was a real shame I had to go to a non Audi dealer to get the work done.
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October 2023 by Elisa Vega
Went to turn in a lease and get a new car with feelings of dread as such things usually are stressful and time consuming. The customer service was spectacular! My husband and I had a great experience and were able to leave with our new car in a timely manner and with no lingering doubts or uncertainty about our selection. They were very accommodating and understanding of what our budget was and what we hoped to accomplish. Went above and beyond to make sure we got the best deal with the options that fit our needs. I was highly appreciative on the extended efforts they made to make sure we had visibility and understanding on all the numbers presented to us. I am very grateful for such a wonderful experience and look forward to working with them in our next vehicle purchase.
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October 2023 by Yash Shah
Overall my experience was good. I called Nashua Audi’s service department because I was hearing clicking in my steering wheel. They found my car also had a recall. They were able to fix the recall and do 1 hr diagnostics at the same time. I was very happy with the service but I thought the interaction with the service front desk person could’ve been better. He was taking other phone calls while attending to me and seemed very distracted. Other than that, I had a very good experience.
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October 2023 by Victoria Zivyon
Sid was great to work with! I live within 10 minutes an Audi dealership, but Audi of Nashua is another level in terms of customer service. They truly worked with me and got me into a vehicle I wanted, rather than a car they needed to sell. Driving an hour from now on for all my Audi needs :)
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September 2023 by John Capsalis
Service was much better than I expected. Mike Santos was great to work with. My only complaint would be the pricing that Audi and most dealers are charging. Some of the equipment installed in my vehicle is a lot less expensive elsewhere and yes, they are OEM parts.
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September 2023 by Vincent Wing
Edit: I will leave my original review below but there has been some developments I believe the general crowd should be aware of in regards to buying a used vehicle.Up on receiving my car I noticed that the door didn't lock and there were issues with my ignition switch. Up on reaching out, Donald reached out to his boss who responded back "it's a used vehicle sold as is". My complaint with that issue is that I was told the vehicle would be inspected to Audi's standards and its obvious it was not as all of these issues were found within minutes of ownership. Additionally some of the other items I had asked to be addressed were not addressed and it now has me questioning whether or not the service department actually did any of the minor items I requested such as floormats (which were missing) or paint fixes(only partially done). The biggest damper is that I was told something and that obviously is not what had happened, leaving me with a sizeable bill to deal with. I'd like to clarify the sales team was and still is great and the issues lie more with the dealership as a whole. If buying a used vehicle here I'd strongly suggest getting an independent pre purchase inspection done over trusting Audi of Nashua to do a good job for you.Original review below:Had the great pleasure of having Donald Partridge as my sales man, along side Suzy. I was buying a car while out of state and the communication from both was phenomenal, all my requests for documentation and questions were heard and answered and it filled me with a lot of confidence to pull the trigger on this purchase. They followed up after closing to ensure that everything with the car was to my liking and seemed incredibly excited for me. If you're considering buying a car new or used this is the dealership to buy it from.
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September 2023 by carl andrade
I think I have bought my last five cars from Audi of Nashua and had them all surfers there and I could not be happier with the service or the automobile Mike Santos and Danielle Rodriguez and Service are the best ever very knowledgeable. Explain everything and just do the service needed.
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September 2023 by DAVID PAUL
Larry and his team, and I mean team, are the best. In today’s world where expectations are low, is not the case @ Audi of Nashua. The team just wants your experience of buying and servicing your car as simple and successful as possible. I personally have dealt with 20 plus dealers and Audi of Nashua is one of my best experiences, if not the best.Thank you team
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September 2023 by Catherine Cauthorne
Brian was very informative and went out of his way to help with the pick-up and return of my rental. Evan was also very helpful with alerting me to items I could get refunded. He was attuned to my wanting a risk free car so the add-ons highlighted the mechanicalaspects versus the aesthetics.
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August 2023 by Kelsey Landry
Don and Evan were amazing to work with! This was by far the best car buying experience, ever! I was dreading the experience before arriving at Audi Nashua and was BLOWN AWAY by how great it turned out to be! Would recommend anyone to go here.
