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December 2023 by Jen Spaulding
I'm giving a 1 star today but would have given 5 last yr. The lady named Ash that works there was training another girl so should have known what she was doing. She told me the store doesn't carry sim cards yet the guy whom took over got me one. She gave up helping me before the other guy took over. She said there was nothing she could do. Yet the other guy got my phone working.he only started helping because I reminded them it's been 30 yrs now that we have been with them and I have 2 small kids and can't go without a phone. I'm highly disappointed with them and will now drive all the way to Manchester when I need help
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September 2023 by Gina Radcliffe
Today I visited this store. I was sent to this location from another location to get a new sim card for my phone. The employees of the store refused to help me stating that my phone was working fine. But I cannot make phone calls or texts and my phone keeps saying that it is not connected to a network. Now U have to go back out tomorrow and try a third store to see if a new sim card will help. The people working here are rude to me as they told me that IT at USCellular do not know what they are doing. I was also told that the people working in the Manchester location do not know what they are doing. I will never return to this store again. The manager should be ashamed of their employees.
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July 2023 by Cheryl Lacourse
Went in to check on phone cases for a pixel 7 pro only had 2 a clear and black and another ugly clear one that the clerk recommended ask to see my phone like I was lieing processed to take my case off and put that one only like I was going to buy it 26 Dollars for rubber then asked for my phone number when I told him didn't have an account there his attitude changed no wonder there was no body in th there pushy
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April 2023 by Katie Pierce
William is my absolute favorite. I used to go to manchester but now I exclusively come to milford for the service. They go out of their way here to make my experience great.
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March 2023 by Shawn Boudreau
Amazing service at this location! Friendly staff that care about your issues. Would recommend this place to many others! William as well as Samir helped tons! Thank you!
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January 2023 by david rutledge
Will and Samir at the Milford New Hampshire location, are the best! They really try to handle everything that comes through the door, those guys are busy and they always make sure to greet everyone who walks in and do their best to make sure everyone is taken care of. They are very knowledgeable about all their products and they handle several people at a time. Thanks guys!
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December 2022 by Lillian Depietro
Considering the lack of employee's as is in the whole world these days . William was very patient and kind . While serving three other customers , being the only worker available , fit me and my daughter In fairly quickly with a positive attitude. Extremely thankful and grateful for an employee like William. Great customer service. THANK YOU...
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December 2022 by Jeanne Tartalis
Very helpful in answering ALL my concerns. He is a Multi-tasking employee and Really knows his phones and to help in solving problems. He should be osid more and Do Not Loose this employee ,Mike Tartalis NH
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December 2022 by Luis Rios
Awesome experience. The manager was very professional and knowledgeable.
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October 2022 by Stacey Mason
Excellent. He answered all my questions, was polite and switched over my service in a timely manner.
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October 2022 by Jennifer Belanger
Will was VERY patient with us!! Took his time and answered all our questions and helped with all our needs!! Love Will!
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September 2022 by James Beard aka noodin
Met with Jan in Mitford. He upgraded my plan. Setup the new phone from my old phone and showed me how to do it so I could Setup my other phone. He was patient and helpful. Can't thank him enough. My tech skills are not that great but he made it easy.
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September 2022 by Tim Murphy
I must say getting a new phone today was exciting, William is a true expert with the electronic world, he made hard things look easy, and his people skils are fantastic. I am completely happy with the outstanding work that Peter and William preformed for my wife and I today, great job !
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September 2022 by Arleen MacCallum
My husband was rude to the gentleman who waited on us yesterday but he kept his cool and was very nice and helpful.
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August 2022 by Carol Hardwick
I am very happy with the customer service I received from Pete at the Milford NH office yesterday. We have been longtime customers and his going the extra mile to see me leave a happy customer ensured me that we made the right decision to go with US Cellular. Thanks again Pete
