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November 2023 by Zohaib Khan
The staff did not repair my car issue in 3 visits. I paid for nothing in the first 2 visits and then in the third visit I had to tell subaru that I should not be paying.In one visit I went for schedule maintenance and 2 week after that my car pressure got low.Initially when I bought my car I was called to the showroom for clearing a doubt and i waited patiently for an hour after which I was told rudely what are you waiting here we cannot help you now and i had no clue what happened.( I went there because i was called)The management is poor the staff is not nice to speak to.Overall my experience of getting a car is disappointing.
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October 2023 by Rachel Anderson
Another great experience purchasing a car from Milford Subaru. Just picked up my 2024 Legacy XT Touring and its fabulous. Jeff Diener was able to locate the exact car with the options I wanted and had it delivered to their dealership. Salesman Kris Caron was very knowledgeable and helped me setup all the car's features and pair my phone. Finance guy Kevin was great and very efficient and helpful. Would not hesitate to recommend Milford Subaru to anyone in the market for a new or used car. It may not be a flashy or fancy location, but they have true professional working there that care of their customers and don't play games.
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October 2023 by Michelle Maynard
Milford Subaru is an excellent dealership to purchase a vehicle from. Their prices are very reasonable, the sales staff is not high pressure (as I have experienced at other dealerships) and they have a very good selection of available models. I have purchased three vehicles from this dealership over the years and have/will recommend them to others.
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September 2023 by Cate Faucher
I should have completed a review of Milford Subaru (service department) a year ago. I would have given them 5 stars then and I want to give them 5 stars now. Their service department is excellent. I have always received great service on my car and the staff are incredibly nice when they are working with you. They have always discussed any additional concerns they have with my vehicle and get approval to fix anything outside of what we agreed upon. For example, they replaced my brake pads and rotors this summer and while doing so they noticed my car needed an alignment as well. They contacted me to let me know their recommendation (and I had felt it might have needed an alignment too), so I added that onto my services for that day. If you are looking to get any work completed on your Subaru, I highly recommend Milford Subaru service department!!
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September 2023 by John Lain
I'm very happy with my new vehicle. It wasn't a terrible experience and I would buy here again in the future.
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August 2023 by Christopher Maynard
I cannot say enough how great my experience was with Milford Subaru for the purchase of the 2024 Subaru Impreza RS. Jeff the GM, Finance and our Sales Man Charlie were amazing. From negotiations to time of drive away was relatively short and super easy. I would recommend them to everyone who wants a new Subaru.
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June 2023 by Jerry Harrow
We purchased a vehicle here back in 2015, and have it serviced here. The purchase was pre-negotiated and went fine. The service department people are extremely friendly and the work has always been fine.Parking is often a bit of a challenge without a lot of free spaces and you have to navigate around the building with cars all over.
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June 2023 by Brianna Butlin
I purchased a Subaru Crosstrek at Milford Subaru. I had a great experience working with Steve Silva. Steve was friendly, easy to connect with by phone/text and was very informative. I did not feel pressured or rushed to make any decisions, which was a big plus for me in the car buying process.
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June 2023 by Ira Price
Great dealership! Easy buying process. Kris is a terrific guy who just happens to be a great salesperson.
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May 2023 by Madalynn Scovill
Steve was so helpful. I was still living in Hawaii when he started to work with me on getting my car set up and got me exactly what I wanted and made sure it was ready for me the day I landed back on the mainland. He was extremely kind and went out of his way to help me.
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March 2023 by Tom Fong
Bought a subaru outback 9 months ago from Visally. found out they did not include key for tire locks (so i was stuck with not being able to change out my tires). I asked multiple time for new tire locks or reimbursement. bunch of promises... never happened. don't get stuck buying from this dealership. pretty disappointed
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February 2023 by Ralf Erz
I factory ordered my Subaru here, because they are close to home and they participate in the Subaru VIP purchase program (many other dealers around here do not). My contacts were Ken G and Steve S. The process was straightforward with transparent pricing. No funny business with extra fees popping up etc.After ordering, the delivery took longer than anticipated (4 1/2 month), but that's on Subaru, not the dealer. Milford Subaru did provide me with a courtesy loaner vehicle for the last leg, as the delivery of my own car dragged out.Overall, I can very much recommend them for purchasing a Subaru because they are straightforward to deal with.
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February 2023 by John Parisi
Milford NH Subaru is a great place to purchase a vehicle. Respectful, Great Communication, Everything as promised.This is our 2nd new vehicle from this dealership. Thank you KC for all your help.
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December 2022 by Jane Harris
I had a great experience purchasing my new Crosstrek from Milford Subaru. Steve was very helpful in letting me know as soon as one was available and communicating with me while I was looking into purchasing one. They were very straight forward, quick, and easy to understand. Thanks again guys !
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November 2022 by Bill Calabro
Claimed on the phone a brake switch recall would be 30 minutes. That morning they said 45 to a hour. Ended up taking an hour and 15, plus another 45 minutes to replace two marker lights... Unless you have to go here, don't, just go to one of the local shop: they're all better than dealers.
