AutoZone on Elm Street in Milford, NH is a leading retailer of auto parts, maintenance items, and car accessories. The store is consistently praised for its respectful, knowledgeable, and helpful staff. Customers highlight specific employees for their exceptional service, noting they are friendly, kindhearted, and patient. These individuals are described as amazing, honest, and a gift to the community, often going far beyond basic duties. Reviews detail instances where staff members provide super helpful and prompt assistance, answering questions and helping customers find the right parts for their needs. Employees are remembered for greeting customers with a smile, remembering previous interactions, and explaining installations clearly. They frequently offer to install parts like batteries and windshield wipers personally, even working patiently in freezing cold weather to ensure a job is done safely and correctly. Their honesty is also noted, with one customer recovering a lost wallet thanks to a staff member's care. The overall sentiment is one of high satisfaction and gratitude. Customers express that they only shop at this location because of the reliable, fast, and respectful service from specific team members. They feel the staff makes stressful situations much better and are the reason they remain loyal, grateful customers. The store is highly recommended for its combination of excellent parts and truly outstanding, heroic customer service.
Went to a competitor down the street for wipers. They were rude and lazy. At AutoZone I was greeted by multiple folks and two (guy and girl) employees helped me right away. They answered questions and were patient while I signed up for the rewards program. Looks like I found my local auto parts store!
October 2023
The manager this morning was super helpful! In and out super quick
October 2023
I only shop here because of a man named James Roberts whenever he is on shift i know I will get the help I need haven't been let down once with the service getting the right parts fast from respectful staff
