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July 2024 by Katie Rogers
THEY'RE OVERBOOKED! I had an appointment at 3pm for a pedicure and arrived 5 minutes early. They did not have a free chair open and I waited until 3:10 to be sat. I then sat for another 20 minutes with my feet in water before I walked out at 3:30. There was another woman next to me who also was waiting for the same amount of time. I wouldn't recommend coming unless you have a lot of time to waste!
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June 2024 by Joan L.
High quality dip manicure. The best I have ever had here or in another state where I spend winters.
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April 2024 by Christine Picken
They did a fantastic job. Thank you ?
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February 2024 by Avelyn Cash
Love going there. They do a good job every time.
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December 2023 by Vicky Gately
I have tried many nail salons in the 2 years living in New Hampshire and I can say this is the best place that has done my nails since I moved here
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October 2023 by Elaine W.
I got a pedi and gel mani here before a wedding and had a great experience. Friendly staff, and good quality service. Done in a timely manner. I was seen right away, and the services were completed in a very reasonable amount of time. Would definitely recommend!
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October 2023 by Melissa Hatch
My daughter went today to get a new set of nails because her natural nails are way outgrown in her old set. She told the guy she wanted her nails cut and he only trimmed them... she told them it looked ugly and he's like no, no, no. Such a waste of money.
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October 2023 by Joanne Bouthillette
I love it here! My service is always amazing.
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September 2023 by Kath Blake
The last appointment I had here I waited 1 hour to be served. Today I walked in and after waiting 17 minutes I could not wait any longer as I had arranged another appointment giving this appointment enough time to start at 12:30. If you can't serve customers at appointed time you need to change your scheduling system. Having customers wait 17-60 minutes is too long. Frustrated and unhappy. Every minute of my day is so valuable to me as I'm sure it is for all customers. I will wait in emergency situations but no on a regularly overbooked situation.
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August 2023 by Mary
They did my acrylics perfectly and just like the reference picture! They were kind and prompt and got me done fast without sacrificing quality. Great, clean place with very skilled employees!!
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August 2023 by Lisa A.
Had dip powder manicure which lasts 4 weeks for me, this one lasted 4 days. Cuticles we're never even trimmed & only 1 or 2 passes with powder then done. I get several coats of powder where I live in North Carolina. Also when told to wash hands, same damp towel used by everyone else there. Very poor & very expensive as well.
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August 2023 by Jamie Dieppa (Jai D.)
Love love love castle. I get dip ombre almost every time. Michael does a great job.
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August 2023 by Ann Butler
My go to place. Roseann is very gentle and particular so when I have a fresh mani or pedi I get compliments every time! Roseann is the best!!
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July 2023 by Amanda R.
I had a scheduled manicure and pedicure appointment at 2pm today. Upon arrival the reception staffer couldn't find the reservation but then did and directed me to the pedicure station. The technician working on another client filled the tub for me where I was left to sit for 30 minutes. No technician came over to deliver the service. After 30 minutes of sitting with my feet in the water I decided to leave. There was no staff at the reception desk. The customer seated to the right of me asked if I had an appointment and agreed that me because by left sitting there was absurd. This was my first and last visit to this business. They seemed understaffed, overwhelmed, and unconcerned with delivering a positive customer experience. I'm a new resident to the area and will unfortunately have to take business elsewhere.
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July 2023 by Ella C.
Honestly not worth the money at all. The building smells bad and there are flys flying around. I got a gel pedicure and they didn't even scrub the dead skin off my feet. All they did was wash them with soap. I even asked to get the dead skin scrubbed off and they looked at me like I had 2 heads. And they proceeded to put some treatment on it and take off 10% of the dead skin there. It cost $60 without tip, which is extreme for the lack of service done. If they want to charge $60 it better have full service involved. Not to mention... the jet was broken on my chair! And the lady kept looking at me like I was the one who broke the jet!! Will never come back and I suggest everyone to avoid this spa!!!!!
