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August 2023 by Seth Keller
It's arguably the best beer store I've been to. By far the best I've found in the state. Not affiliated with laconia case n keg. Way better
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August 2023 by Chris C.
Wish I could give 0 stars, as this is a location worthy of evisceration.This is unfortunate, because I had been a customer of this establishment on numerous occasions and loved the selection. We “pre-ordered” 2 kegs for our wedding reception in late June/early July. When the initial order was made, nothing was officially signed. I asked if I had to make any down payment and was told no, which I was fine with. However, the gentleman working (Monty) merely scribbled down a quick chicken scratch note on a piece of scrap paper. I thought this was all a little odd, but trusted that a keg store knew more about how to manage keg rentals than I would and moved on.I did have some reservations on that day, mainly because Monty was extremely condescending and tried to convince me out of ordering the kegs. He did not come across as friendly or interested in assisting me in the slightest. In fact, he didn’t even ask what the rental was for. He seemed more inclined to lecture me about “how much more expensive” the kegs would be and how I would need insurance (if he had taken the time to kindly ask, I could have explained we already had liability insurance ready to go). He also dismissively responded to me when I asked him what kegs were available (could’ve just nicely explained they could potentially do kegs of any beer). I can’t say for sure, but it felt like due to my younger age (25), he assumed I was some college party kid not to be taken seriously. Whatever his intent, his initial customer service skills were lacking. Still, like I said I am fairly easy to please and forgiving, so I was willing to cut him some slack, given there likely are a lot of flakey people around the area. Long story short, we end up preordering a keg of North Country Hard Cider and one of Allagash White.Come August 11th, my wife and I call the store to make sure the kegs are ready. I mention we have ordered a 1/6 keg of Allagash and 1/6 of North Country Cider as we had previously discussed. The gentleman tells me they have no such order and explains maybe I had called the Laconia store. I thought maybe I had made a mistake, so I call Laconia. They tell me they have no such order, after confirming my name (note, when I had previously called Meredith moments ago, they hadn’t even asked my name).So then I check my old messages, since we had communicated via phone. I find a VM from June 28th in which the order was confirmed by a Monty from Meredith C&K. What do you know! I immediately call back and mention this. Sure enough, it was Monty on the line all along!I tell him this and he begins denying we had agreed to North Country Hard Cider, saying they hadn’t had it when he called to check. I tell Monty that in the message he had left me he specified they didn’t have Wild Kitty (a specific type of cider that North Country offers), but he told me we could do their original flavor. He began making excuses and denying culpability. When my wife became frustrated due to his lack of accountability, she asked to speak with him. She asked what he would do to make it right (at this point he still has yet to apologize and has only just admitted to making a mistake very begrudgingly). He begins boasting about how he never makes mistakes with keg order, proceeding to tell us he has a customer in line and hangs up on us.I do understand it may be busy, and perhaps he is even alone. But keep in mind, we were also supposed to be his customers! He could have offered to call back or discuss how this could be resolved, but instead his massive ego got in the way. To his credit, he told us he had a different cider in stock, but it was extremely frustrating to see how little regard he had for putting our reception at stake and his lack of accountability toward messing up our order. My wife even asked why he didn’t just call to let us know, since he began making excuses about how he couldn’t get the North Country cider keg (not what he said in the voicemail and also not what he told us at first when I called). He became enraged by this.
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August 2023 by Eric Tokanel
Great selection and good prices! Will definitely be stopping in again.
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August 2023 by Lanie Mead
Looks well stocked. Had bundles of firewood too! Very convenient.Came in for lottery ticket...didn't win though, lol
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August 2023 by Colin Bartram
Amazing selection of rare and local beers!!.much much more for all your party needs
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July 2023 by Kristen Dunham
Friendly, knowledge employees and very well stocked!
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June 2023 by Jeff Bast
Had a friend whose bike broke down and ended up here. Super nice people. Made our issue alot more bearable.
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May 2023 by Douglas M.
Maybe the owner was just having a bad day but after this being our local "go to" store for years, he was such a jerk to one of our relatives who was just trying to buy about $80 worth of stuff, that I would recommend going ANYWHERE BUT CASE & KEG for anything you need.
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May 2023 by brewandbbq
Good selection but almost no prices on the beer. A random selection of singles, otherwise no breaking up 6 or 4 packs. I specifically asked and was told no singles other than what was already out.
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March 2023 by Ann Butler
They have a little bit of everything the grocery stores don't have. They have a huge beer cooler lots of varieties of beer and ale. No stout.
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December 2022 by Fabrice René
Great Spot!! Very friendly staffs. Great selection of beers and IPA.
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November 2022 by Tyler Vann
Great beer selection! Prices are just ok.
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October 2022 by Brian Sullivan
Been going here for years. Best selection of beers in the lakes mountains regions. Owner is nice, knowledgeable, and has an OK selection of cigars. Picked up some nice Cohibas (Black). Got my usual case of (real) German beers for Oktoberfest yesterday. Having some today as I make about a dozen Schnitzels and Spaetzle.
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October 2022 by Claire Ewing
This might be the best beer store in NH. Awesome selection of every kind on beer you might want (I'm a big fan of sours, and they have a whole case). The owner and employees are very helpful and knowledgeable. Just ask if you aren't quite sure what you want or if you are overwhelmed by choice.
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October 2022 by Jason
HUGE beer selection. One of the few places you can find good craft beer. Friendly staff.
