Cellular Sales at 1500 S Willow St is a friendly and helpful Verizon store that offers a positive in-person experience. Customers appreciate the knowledgeable and patient staff, who take the time to handle phones and plans with care. They assist with upgrading devices such as iPhones, Samsung Galaxies, and Motorola edge+ models, ensuring customers leave satisfied with new accessories and the best deals. The team helps customers transition smoothly to new plans, often finding ways to save money while upgrading to the latest phones like the iPhone 14. Many reviews mention staff members like Tom, Daniel, Matt, Jake, and Pranay, highlighting their professionalism, kindness, and willingness to go above and beyond. Customers feel welcomed, relaxed, and not pressured, even during busy times like Black Friday. Overall, the store provides quick service, clear explanations, and great customer care, making it a trusted place for Verizon wireless needs. Whether upgrading phones, changing plans, or exploring accessories, visitors leave with a positive experience and confidence in their choices.
Jake was an awesome rep for Verizon. We merely stopped to ask a question about our plan - which he fully explained. He noticed that we had an upgrade and that we should act quickly before the trade-in value on the old phone dropped. He is knowledgeable and made the transfer of data easy. I highly recommend Jake and this... read full comment
December 2022
My experience with Jillian was excellent! She took great care of me and my son. She has fantastic customer service skills. I will continue to reach out to her for assistance.
August 2022
Isaiah was the most helpful and patient salesman I've had in a long time! He took his time explaining the new phone options as well as walking me through some short cuts and looking for additional discounts. I highly recommend requesting him if you want an effortless transaction with the purchase of your new phone.
