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March 2024 by Kevin Welch
They are quick and polite, making sure your service is done right...
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March 2024 by Riv Cycle
Great place. Great people!
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February 2024 by Abby O'Grady
Johnny is the absolute GOAT!!!
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January 2024 by Nancy Lamper
Pulled up for an inspection got told an hour and 45 minute wait. Been here over an hour. They brought the truck in that was before me. Truck has been sitting in the bay for 20 minutes and they disappeared. They haven't even started on it. Definitely never coming back and they aren't getting a good rating.
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December 2023 by CM
Sal, Johnny, and Alex deserve high ranks in the areas of automotive acumen and skill, as well as kind, emotionally mature, and supportive professionalism in their style of customer service comportment. If asked I would and will recommend anyone seeking maintenance services to patronize this particularestablishment on Mast Road. They adhere to the Valvoline protocols, that was reassuring to this customer, who found them lacking in another venue, along with patience, and the customer/technician collaborative atmosphere that is the signature feature of the Valvoline code of conduct... all of which were demonstrated at this Mast Road facility. I will return no doubt.
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November 2023 by Tracy Wyman
I had a stripped part that they do not carry, but they told me how to get one and put it in the next day at no charge.Services: Air & cabin filter replacement
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October 2023 by IgranMarie Fermaint
I have to say I’m more than happy with the service I got today everyone gave me plenty of information about what they did and what needed to be done I will definitely be bringing all my vehicles there….Services: Air & cabin filter replacement
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October 2023 by Shelly M
If I could give this vavoline location zero stars I would. I brought my car for a simple oil change.. Pulled in got the oil change done in my Volkswagen Tiguan everything seemed to go alright as "Brandon the manger" was inspecting everything under the hood I heard a loud hissing noise didn't think anything of it till I pulled out after paying $119 for an oil change. As I turned the corner the check coolant light came on. He opened the radiator container while the car was hot causing it to bubble out everywhere. I pulled over there was antifreeze everywhere so I called him to ask what happened he explained that was "Normal protocol " So it cost me another $23 at the store to add antifreeze that he caused to bubble out of my car. My radiator holder says min and max on the outside why wasn't that a visual check. I've never gone to get my oil changed and left with coolant all over the place and had that happen. So it's not normal protocol what so ever. I will definitely not be returning the way he handles stuff also isn't a good look for the company vavoline. End of rant but a $119 oil change turned into almost $140. Been going here for years also.Service: Oil change
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August 2023 by Steven Lamarche
I was told I need to make an appointment for state inspection. It does not say anywhere on the site that you need an appointment. Not happy that I was told this. There was only one car ahead of me and the guy said he was booked for state inspections. Never had to make an appointment to get my car inspected. Was told to go back Friday? Huh wth!
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August 2023 by Jamie Setzler
Service was incredible! I was so nervous about going to get my oil changed on my own for the first time, but Emily talked me through the whole thing and made it very easy to understand! Super kind and helpful.Service: Oil change
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June 2023 by Lisa Tremblay
It was fast. Didn't have to get out of my car. Everything was great.
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June 2023 by Alan Bernard
Great team. Very friendly and well organizedService: Oil change
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June 2023 by Geo Lodge
Joel and Alexander at the Mast road location were awesome! Can’t say enough about the morale and entire crew over at this location. They were all positive and very helpful! Will be making this location my new go to. Can’t thank you all enough!!!!!Service: Oil change
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June 2023 by Michelle Joyce
The 3 guys that were working at the time I was there were all super nice, friendly and my oil change was done in a very timely manner. They recommended a couple of things on top of the oil change and when I said that I couldn't have anything extra done there was no issue and I never felt pressured. I will continue to go there in the future!!
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May 2023 by Madison Russo
This is the nicest auto service center I have ever been too. Everyone working on my car was knowledgeable, polite and were genuinely recommending only what was necessary instead of trying to tack unnecessary things on my bill. An oil change took no more than 25 minutes from start to finish without an appointment. I really appreciate everyone's work and I will definitely be back!
