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February 2024 by Fay Pierce
So I went from loving this place, to not being a fan. First time there was a female and male working, both fantastic and helpful. The last few stops? Young men all of which were rude, not helpful and almost argumentative. Prices are a bit higher but given the area I would expect that. Products are good, but can't go far without good customer service. Decent selection ? Just need some better training in products, and customer relationships
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February 2024 by Madisyn Paige
Place sucks
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January 2024 by Chris Lesmerises
Good selection, decent prices... Staff not as friendly as I would expect from this kind of establishment. My patronage has shifted to the new location on the west side. Really I haven't had a bad experience, but I almost don't feel welcomed on So willow. Shout out to the crew at the old Dunks location! You're stepping it up!
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January 2024 by Brandon Harris
Always a good place to go, never had any problems here
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January 2024 by datashdoe
Everyone at this location is miserable except Danielle! I have never been to a smokers haven where they do not help you and/or when they do they are SO unhappy to do so. I would go to any other vape store that customers are treated correctly. If you actually are a small business and not a chain. Your staff would be much more welcoming.
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January 2024 by Brown Eyes
Great fast and friendly service! love the rewards program too.
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January 2024 by Freddy Oliver
I Always go to this business..The people who work here are the best..Friendly and helpful
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December 2023 by Leah Anderson
Tyler is great every time I go in! All of the staff are friendly and helpful. Excellent selection too.
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December 2023 by Justin Smith
danielle was dope
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December 2023 by jay Gladstone
The experience is a good one - very well organized and knowledgeable sales staff eager to assist you in your purchases — Well stocked inventoryConvenient locations
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November 2023 by B Dostie603
Danielle went above and beyond not only once, but twice in two weeks and through her actions, has made me a 100% faithful loyal customer. Thank you, Danielle. I also want to say thank you to Chip and Ty for their continued excellent customer service. Highly recommend this location South Willow Street.
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November 2023 by Jared Jensen
This place is horrible... the help is horrible.. the products are straight overpriced. The only reasons for going here are location, cleanness, I guess that's it. Every time I go in I know exactly what I want and it still takes 25 mins to get in and out... can't stand that. You should have online ordering and be able to pickup hands free basically. They are waaay behind times.. I would love to sit down with the owner so I could help him fix his business.. for 1o percent obviously..
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September 2023 by Donald Chalifour
Danielle was the most helpful person I have ever had at smokers Haven. She was able to answer all of our questions and set us up with the vape unit we were looking for.
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September 2023 by Ronald Murphy
I stopped by this location on my way through town to get a new tank for my device. I showed the person working the one that I had and said this is the one I wanted. I opened the box as soon as I got into truck and it was not the one I wanted. I went right back into the store to exchange it for the one I wanted, but they did not have the tank so I asked to return it, and they would only give me a store credit.It was not my fault the cashier gave me the wrong one and stated that I live two hours away and do not come to this location often, but they refused to give me a refund to my card. The cashier was very nice and professional, it was her manager that made this decision and I will not come back to this location if I’m in the area.
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September 2023 by Pita Roo
Griffin is awesome. So friendly and helpful. Always a pleasure walking into this store!!
