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May 2023
I rarely need to stop in at our local branch, but every time I do I am always greeted in a friendly manner and treated as a valuable customer.
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May 2022
I had horrible service I was lied to made to believe money was available when it wasn’t. Random holds on your account don’t travel they think your card was stolen the Manchester branch has some untrained people working answering questions they don’t know anything about I will be closing my account
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November 2021
Called about an account question and when I led off with that the girl instantly hung up on me without a word. Called back and they ignored my call. The Derry Branch was super kind and helpful about it. If you’re going to hire someone, at least make sure they know how to handle a proper phone call.
