-
November 2024 by David Hershberger
Just got my valve body replaced on my Subaru, and they did such an amazing job. My transmission feels a lot better than when I first bought the vehicle. Big thank you to the whole team. Would highly recommend to all.
-
October 2024 by Vicki W
I wish I could give one million stars!!! We walked in convinced that our friends vehicle needed a transmission and it turned out it was just a frozen cable and cost less than 220 to fix. They easily could have said sure no problem here’s the quote and honestly we would have said let’s do it. Instead they were honest and upfront, communicated every step of the way and did it all with respect and a smile. There’s a reason they have been in business for more than 60 years and it shows!!
-
September 2024 by Wolfman 2024
I had the unfortunate circumstance of a blown transmission in my Jeep fall upon me recently. My years of landscaping locally had introduced me to Russell Auto, some twenty-odd years ago. I didn't hesitate to call them once this stroke of bad luck hit me. The price quoted, as well as the time frame and warranty, far exceed what I was expecting, BUT IN A REALLY GOOD WAY. The price, comparable to other shops, but the reputation that preceeds Russell Auto, is priceless. Once the job was started, the turn around on it was faster than I had anticipated. As the work was progressing, I was briefed on the goings on. I can't say enough great things about the team at Russell Auto. I will continue to highly recommend them to anyone needing transmission work. Great job guys, thank you again!!
-
August 2024 by Christopher Yankun
Hands down best transmission shops. Wayne and his team are incredibly knowledgable and thorough. We've had 2 transmissions for specialty cars go through there with excellent results. They also worked on one of our Daily Drivers and were able to diagnose and fix a problem that stumped other shops
-
June 2024 by Jere Perkins
They are a top notch 3rd generation family owned business. You don't get a more ownest group that this company. Who also stand behind their work I highly recommend them to anyone
-
May 2024 by barbra piskadlo
This is the most honest mechanic shop you could ever find. Although very busy, they know what they are talking about and the service has been top notch.
-
April 2024 by MRNEAU
Very thorough
-
March 2024 by Dawn
I can't tell you how their work is but kevin is awesome. I have brought my car in twice in the past year to check on a small transmission leak. He's checked it, topped off the oil and told me to check again in 6 months. Great service
-
January 2024 by Daniel Barry
Great customer service I would recommend them to anyone.
-
January 2024 by Christian Lopez
Great people, great service and attention to detail. Can't go wrong bringing your vehicles here!
-
December 2023 by Victor Parrish
Spectacular Service! I have an extended warranty on my Ford F150. I was experiencing transmission problems and I called six different Ford dealers. No one could even LOOK at my truck for six weeks. When I realized that my warranty was not limited to Ford I called Russell Auto. They confirmed that they can work with my warranty. They got me in in less than a week. They quickly diagnosed the problem. They worked with my warranty company to approve a complete transmission replacement. I had my truck back to me in another week. I told them that I was using my truck to tow a camper to Florida in a few weeks and they took extra time to go through my truck and provide a few additional service items to prepare me for my trip. I could not be happier to recommend them.
-
December 2023 by Amy Parrish
They were awesome! Very nice, responsive and did a great job.
-
November 2023 by Tish Lupa
Excellent customer service!
-
November 2023 by Jeffrey & Nicole Hadley
Very through and knowledgeable.
-
November 2023 by Peter Felch
Super excellent service