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January 2024 by Krystal
Always a pleasure to work. From the customer service people to the delivery drivers, everyone has been awesome, & it feels like they really value you, when u have a hiccup with a payment, & they do everything they can to work w you, & help you. Instead of being aggressive, they’re really compassionate, & I will continue to rent from only RAC whenever there is something I need & have to lease.
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January 2024 by Chad Burkett
Great store
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January 2024 by Shayna Schrempf
My driver was very professional and helpful. Assembly and delivery of my order went as well as I could have hoped for.
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January 2024 by Andy
I hated the product I ordered (not the establishments fault), but when I wanted to return it I was left in the lurch several times. I missed an entire day of work waiting around for someone to pick it up and no one showed. I rescheduled a pick up just to get stood up again, and when I called to inquire where the driver was to pick it up, I was told they were running late. I told the manager I’d missed an appointment waiting and the manager told me I should have let them know I had an appointment! That’s not how that works. Then I was told another store could pick it up and I called every one in the area just to get told it had to be returned to where it came from.Edited to add: This wasn’t from either of the Manchester stores
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November 2023 by Diana Phonesavanh
Got the delivery as was told by Emily. Zack and Jose delivered the sectional and was awesome! I felt so bad as the first piece wouldn’t fit through the front door and thank goodness it fit through the back. Felt terrible that Jose and Zack had to do what they did with those heavy sectionals but I applaud them!!
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November 2023 by Shavena Dejesus
Jose & Zack came right on time & delivered my sectional they were fast & very polite & handled everything very professionally I appreciate the effort guys!
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October 2023 by Miguel Rodriguez
Great merchandise and great person Emely is awesome thanks
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September 2023 by Melissa Huszarski
I ordered a purse from the 50 days drop. It’s been over a month and I haven’t received my purse. I call weekly and get the same answer every time. “The district manger is handling it” I’m told. Customer service I horrible and I will not be a returning customer no I’m returning the items I have agreements on
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June 2023 by Charles Caron
Emily at rent a center us the best manager they have had up to date very responsive and kind and goes the extra mile to help u more than satisfied with her...
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June 2023 by Jason Silver
The manager Emily is awesome and very helpful I recommend trying them out!!
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May 2023 by Emmy Butcher
New managment way better than the previous
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April 2023 by Tom Raymond
Emily is awesome she deserves a raise
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January 2023 by Allen Michael
Went in looking for a e bike of the fat tire kind they did not have one working at the time but made sure I was a happy customer by giving me a electric mountain bike and a few weeks free for the inconvenience and little over a month after I began renting she found me. The bike I wanted both Amber an Emily are great employees I have a deep respect for them both.
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January 2023 by Amy Marie
Emily is the best managerr! first time using rent a center would definitely go back again. delivered as scheduled
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November 2022 by Matthew Masson
Went in today to get my son a PS5. Emily and Amanda were very friendly and helpful. They made it an extremely easy process and explained everything I needed to know.
