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June 2024 by Valerie Soares
Krista the manager at the store in Manchester is great ? excellent customer service and exceptionally nice
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June 2024 by James Hhfh
Dropped my Labradoodle off at 8:30 in the morning for a trim. I asked them to leave the top of his head long to keep the “Teddy Bear” look. Picked him up almost 5 1/2 hours later and they completely shaved his whole body. I don’t even recognize my own dog. They completely botched it. Highly recommend going somewhere else.
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May 2024 by Bradford Hazen
There are no associates on the floor to assist customers, and the cashier didn't even ask if everything was found ok. Of course, I had to go to another pet store to get what was needed.
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April 2024 by A
Are live bunnies sold in pet stores? Such as petsmart and petco? I would appreciate feedback:)
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April 2024 by Kassi-lynn Marcoux
Great customer service
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April 2024 by John Sanchez
Shipping & receiving for 55 Snhu
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April 2024 by Cindy Kenney
I dropped my pup off a little before his scheduled appointment (10:30) didn’t get him back until almost 4. I know it usually takes about three hours but this was not what I was expecting. Our groomer who has done him on a few occasions now I thought was knowledgeable of how I want him to look. The last visit she nailed it, everything about his cut was absolutely perfect. Not so much this time she went back to making his facial area too boxy and his top was too much like a poodle. She said she was unable to trim his ears as good as last time because he was getting ancy , well he had been there for almost five and a half hours and probably need to releave himself
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April 2024 by Edmarie Centeno
Bad communication. Self dog wash closes 5pm. Store associate told me 8pm I drove here 45mins for the self dog wash. For them to just tell me it's closed. Waste of time
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March 2024 by Benobi
This location was awesome - there was a renovation and I hope it’s the future of Petco because it was very clean with a lot of variety. They have a self cleaning station that was innovative and impressive that I hope they rollout to other locations. Casey at grooming was awesome and even at checkout Adrian was polite and extremely helpful. Great job and really appreciated the extra effort!
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February 2024 by Lucian P.
Has everything I need place has more than what he needed. They have supplies for all kinds of animals and even fish
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February 2024 by Scott Leger
Very easy, order items and pick them up......No Problem!
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February 2024 by tori lam
I showed up 10 min early for my 3pm appointment (on time) and they made me wait 20 min to check him in! What is the point and purpose of making appointments if they make you wait for 20 min just to check in! Also the service was garbage the girl in orange hair said she had 2 more dogs to do before getting to my dog. When i went to pick up my dog he was still WET AND SHE DIDNT EVEN SHAVE HIS NAILS WHEN I ASK Her. The nails were NOT PROPERLY CLIPPED! The grooming was poorly done he has so much dandruff and his fur still looks oily. Nails also look long. I'm very disappointed and i had to pay 85 dollars for a bad service! ALSO when she called for my dog to be picked up she complained on the phone about my dogs behavior saying " he's Roweling up the other dogs" in a way saying my dog was difficult for her to handle . Never again am i going here!
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February 2024 by Marsha Silva
The Associates are very pleasant, knowledgeable and helpful.
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February 2024 by Wingate Lee
Store was clean and well stock. Love the fish selection. Everyone was professional and very friendly and helpful
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February 2024 by Henry Elie
Very helpful
