-
November 2024 by Madison
Losers. Like many others my car was towed outside the red arrow diner. Not a single sign in front of any of these spaces stating your vehicle would be towed. When we called the company to see if our car was there she mentioned nothing about it being cash only. We get there and the driver tells us we need cash and that the operator told him we hung up on her before she could tell us? Not true. Super shady losers that sit around and wait for someone to park there just to tow you 30 seconds later. Trash.
-
November 2024 by Google User
It was at 6:30 AM when I had to get my unregistered car home, I gave these guys a call. The guy came by 10 minutes later and was able to get my car home. Very nice guy and he drove carefully. Only $95 for an in-town tow.
-
October 2024 by Nicole Kinsey
John was extremely helpful. Went above and beyond what he had to do trying different things to try and help me before I had to send it off to the mechanic. Will definitely use their services again excellent!
-
September 2024 by Bart Bettencourt
Be Aware This Is A Predatory Towing Operation. These guys wait around the corner from the Red Arrow Diner. They have a spotter who sits outside the diner and calls them as soon as anyone parks in what looks like the diner’s lot, but is actually a private lot. There is a sign that indicates that it is a private lot, but the spotter sits in front of it so you don’t notice it when you come in.
Then they hit you for minimum $225 cash only.
This guy creeps around Manchester all night. Watch your back.
-
August 2024 by Chelsea S
If there ends up being a class action suit against these people, I hope I’m included. I took my three children to red arrow diner after a 6 hour drive and did not even eat in the restaurant - we walked in and realized we’d be better off eating what we had in our cooler in the trunk because we are already struggling with cash, so I figured I’d use what we had to take them to breakfast in the morning instead. We walked in and out of the restaurant in a total of about 5 minutes. I get back to the parking lot with my kids and a heavyset woman hater had my car jacked up sideways on his towing truck. There is ABSOLUTELY NO WAY he wasn’t sitting there waiting and watching us. He then demanded $250 in cash or it would be towed. $250, which according to the other reviews I’m seeing here is the highest amount so far. I’m having trouble understanding why I was charged so steep - I drive a Toyota Camry, very obviously not rolling in dough.
I asked him if there was any possible way he could let it slide this one time as I genuinely can not afford a quarter thousand dollars be taken from me, he said no with zero sympathy. I had to walk to the bar down the street with my kids and take the money out, went back and handed it to him in tears. Then it got even worse - he laughed at me. He took his time counting the money and actually laughed. I couldn’t believe someone could be so cruel after everything he was already putting us through. He was also very rough with my car when he took the hook off and I’m going to take it back to a friend to make sure there aren’t any damages.
The only thing I’m thankful for is that I was able to get to my car before it was actually towed - I never would have been able to afford a hotel stay or the cost of transportation to get my car back. You people must have such a lack of dignity within yourselves. I can’t imagine what introspection feels like for any one of you
-
August 2024 by Zackary Marois
Buncha fat, predatory, losers that have nothing to do but screw with people out of their money. The only thing they’ll amount to in life is that garage and nothing else. They’re a complete joke.
-
July 2024 by Tiffany Diamond
Predatory towing practices! Vehicle towed from rented business location, rationale was that vehicle was unregistered. Car was in 10 day state sanctioned grace period! Beware of this company!
-
July 2024 by Anna Kebl
Driver Timothy Rains helped me with my vehicle. He was on time, efficient and very polite!
-
July 2024 by Amir Rahimov
Parked at red arrow and got towed. Felt like they are waiting for people to park there and are predatory
-
July 2024 by Jack L. Sammons
Our tow truck driver, Jonathan, was friendly, helpful, and efficient. Among other things, he arranged a rental car for us from Enterprise after we were told by Enterprise that they wouldn't have a car for us for at least a day. And he drove us there to be sure they followed through. Rick, the owner, has been a pleasure to deal with regarding the repairs. Highly recommended.
-
June 2024 by Jack L. S.
Excellent service by our tow truck driver, Jonathan, and the owner, Rick. What could have been a nightmare for us wasn't thanks to their considerate, attentive, and friendly help. Very highly recommended for both towing and repair, and so nice to get both at one good place!
-
June 2024 by Mark Stenberg
Definitely a predatory towing company, tonight after eating at the red arrow for approximately 20 minutes I came out to find my car gone…long story short don’t parking in any lot surrounding the red arrow or you’re going to end up paying $225. Needless to say I will be filing a complaint with the commissioner of safety along with pursuing legal action.
-
June 2024 by Debbie Geoffroy
These guys are GREAT! They were fast, courteous, friendly and affordable. I'm very grateful I called Performance to tow my car!! Thank you John.
-
June 2024 by Sereana Gouthier
Just another shady tow company who illegally has a guy sitting on the side of the parking lot calling them in. They had 5 cars towed within 45 minutes. There was a guy sitting across the street yelling over to the guy calling in the cars talking about the cars being called in. That was the only reason we knew who to talk to. But hey, according to them they wouldn’t do that 🤷🏻♀️
-
June 2024 by Joshua Vaillancourt
Car was towed from Red Arrow lot, where they have an individual sitting off to the side calling in cars to come be towed. Classy.
