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May 2024 by Jeremy
They usually have the parts I need in-house. If they don't, they will offer another location that does and/or bring the parts into the location you prefer. The staff is knowledgeable and willing to help any way they can.
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May 2024 by Shaye Davis
I am really disappointed that I had to leave a one star review as I have used VIP tire services before with no problem. Today I had made a appointment to get a nail patched out of my tire... 20 minutes late I get a call saying they can not patch the tire (fine) but I not I need to replace TWO front tires, including the one with no problem...and suggested that I also get back tires (around $900 for a Hyundai Elantra) .... I said I'd talk to my husband and walked back to the shop.
When I got to the front desk I asked the man, how does a $40.00 patch job turn into a $900.00 up sell of four brand new tires!?
His response is I could just buy one (the one with the nail in it) even though I was told, not even 5 minutes prior on the phone that I HAD to buy the front two, that you CAN NOT just buy one.
I don't know if their sales are really low and they just are looking for an easy target (I do not know much about cars) but shame on you guys. Not the way to do business, stinks I will never ever recommend or go to this business again.
Buyer beware!
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April 2024 by Michael Emmons
Good inventory good people for the most part, prices are competitive as well as quality,stop in an checkem out
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April 2024 by Caro D
Yesterday I purchased windshield wipers for my car. When I entered the business, there was a woman working the counter, two men behind the tire counter, and another guy in the back that she was talking to, but I never saw. After purchasing the blades ($50!!) I asked if someone could help me put them on (I am 68 years old, and disabled) and the woman told me no, she was the only one there. That was a bald faced lie, there were at least 3 others working inside that building. Tell me no, tell me you don't want to, but DO NOT lie to me. And yes, I know you aren't paid to do this, I always tip, but in all my years, I have never been refused help with this, and certainly never been told a bald faced lie. I will never return to this store... Or O'Reilly's period
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March 2024 by NewEngland Outdoors
If you want help, do not talk to the old grouchy woman very disrespectful has an attitude. Jennifer It's pretty bad when children notice and ask you when you leave the store. Don't try to ask a question.
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January 2024 by Sean Murphy
Terrible parts and service. Terrible employee attitudes
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January 2024 by Justine Ferreira
Very helpful and friendly
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December 2023 by Devin Reilley
I’d go anywhere but here. The kid at the counter with the beard wearing his hood inside couldn’t have been any less helpful.
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November 2023 by Paul Lemay
Very good service. Gave me just what I needed, at a very good price.
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November 2023 by Barry King
Always have what I need , friendly staff.
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October 2023 by Алена Каду
Good place!
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October 2023 by Jennifer M.
It was nice picking up online order. Asked for help installing new battery, was told they don't do that despite their site saying they do. Asked to borrow tools they pointed me next door saying VIP does all their parts assistance which is a lie. Will never use O'Reilly again
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July 2023 by Jason Matot
Oregon, South Carolina and here in New Hampshire this business has been clutch for my car, truck and now Harley Davidson. 99% of the parts I needed or direction to where I can find it and the most consistently helpful staff I have encountered.Cheaper cost for the motorcycle parts than the local official Harley dealer.I will be a customer for life.
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June 2023 by Angela Evans
The crew at O'Reilly rock! You are all the best to deal with and you treat customers right. Thanks for the appreciation bbq food.
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May 2023 by Jason Uhde
Always quality service and 9 times outta 10 they have the part you need.
