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June 2024 by Aniket
Do yourself a favor and NEVER go to this bank. They got 1.8 stars at Manchester location and 2 stars at Nashua location which says it all. The bank manager at this branch Ivanna is very uncooperative and disrespectful and doesn't know clearly on how to do her job. She has no info on what documents need on account opening etc. She tells you one thing over the phone and when u go and prove your identity, she calls after and says there is one more ID that is needed. She clearly doesn't know how to do her job. She deserves to be fired. This bank will soon be out of business anyways and she will be unemployed regardless. I hope she loses her job soon. I also heard from a couple people after that the bank ate their money. BE AWARE
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April 2024 by David Clater
There’s a little bit of snow today and they’re closed. Cannot be counted on to be available for business.
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November 2023 by That Guy
I considered them a real help for some important projects over the years, had two loans with them, each paid in full super early; just applied for a 3rd, got the door slammed in my face- rejected; was dealing with some job challenges, no consideration for me as a great customer,one of the worst phone calls in a long time; the loan was the beginning of a project to build specialized exercise equipment forthe military, involving a patent application, wow what a disappointment!
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December 2022 by Brittany C
Worst bank ever. Ever since they merged with peoples united it’s been awful
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December 2022 by Donna DePedro
I have a credit card with them locked due to suspicious activity (I haven’t physically used the card in seven months)Tried to resolve…….. couldn’t get through to anyone on the phone after two half hour sessions waiting, went to a branch and asked for their help and they basically told me they couldn’t get through to them eitherTried to go online to fraud alerts… Wouldn’t let me do it, completely uselessTake your money elsewhere
