Journeys is a helpful and friendly store known for excellent customer service. Staff like Mariah and Ashley go above and beyond to assist customers, whether by helping find the right shoes or taking care of personal belongings. Mariah quickly responded when a customer accidentally left their phone, showing genuine kindness and attentiveness. Ashley was patient and accommodating when a young shopper’s sister couldn’t find her preferred shoes, offering many options and making the shopping experience easier. The store is appreciated for its wide selection, especially in larger sizes like size 13, which suits their needs. Customers also notice positive changes under the new store manager, who is described as very capable and helpful, improving the overall store experience. Overall, Journeys is seen as a caring store with staff that truly cares about their customers.
