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April 2023 by Rosemarie Wolfenden
It's been awhile since I've been to this shop and I liked it. However, I've driven 1/2 hour twice now to shop and both times it's been closed. The 1st time, I went by the website hours and found winter hours listed on the door, even though it is now mid April. The 2nd time, I went by the hours posted on the door. The sign in the window said they're open, but the door was locked. I even called the shop before I drove there to not waste time and gas, but I got the answering machine that said the hrs are 11a-3p. It is now 1:30p and they're closed. Very disappointed. ?
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November 2022 by Shannon S.
The owner is the nicest! Greeting every one as they come in.. you can find some hidden treasures. And everything is marked down! She'll give you a great deal.. most affordable and adorable gifts.
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September 2022 by C F Davis
Such a fun unique place in downtiwn New Hampshire. We were welcomed by 2 amazingly nice employees that had great suggestions on where to tour and eat.
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August 2022 by Colleen Lagasse
Just drove 40 minutes to the shop during what is listed as normal business hours to find the shop not open.
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December 2019 by Sharon Hunt
Sales women was a delight
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December 2019 by Belinda Scarboro
Kathy is the owner and her staff is very friendly. Kathy has very different items available and her store smells so good
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November 2019 by Danielle Maxwell
Very cute shop. Lots of Made In NH Gifts!
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March 2019 by Alec B.
I'm seeing a whole lot of negative reviews on here which is a total surprise to me as I had an incredibly pleasant shopping experience. The cashier who was working today was positively the sweetest woman I had ever met and the whole store looked like a cozy, country treasure set! Be sure to stop by and check out some of the crafts at With Heart and Hand when you find yourself on elm.
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March 2019 by Abby F.
Cute little store with unique items. The owner was very sweet and helpful. Definitely going to go again.
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March 2019 by Lisa Masse
Kathy always has the cutest things and extremely reasonable prices. She is also a joy to chat with.
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December 2018 by Donna Mcbay
Awesome and unique things!!
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November 2018 by Bryant Crocker
Had to park down the street from it. And pay. Walk through the hellacious wind. And they were not open at 10:30 still.
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October 2018 by Jen M
Does not open 10am at posted hours. I won't waste my time coming back
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September 2018 by Regina Yeager
Very nice country shop, took my girlfriend there and she loved everything they had, I enjoyed looking definitely going back ...the owner was a lovely lady very friendly and helpful...
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September 2017 by J Smith
Absolutely the worst shopping experience ever....and not just once! The owner of the store has to be one of the rudest woman I have ever met in my life, not to mention the least professional business owner I have EVER come across (and I do my fair share of shopping!) I don't understand how she stays in business if she treats all her customers the same way (and it's not just me, 3 of my friends have had identical experiences, and according to Yelp and other review sites, multiple other people as well!) She is not only rude to her customers, she is belittling and horrificly insulting to her poor young employees (and even to whom I assume was her husband). She is also very shady in her ethics, and will price according to how she rates you as a customer (when I inquired about an item and determined it was too much, another customers asked about the same item a few minutes later and got it almost half price! This being due to the fact that most items are not marked so that she can charge what she wants at will). The store is thoroughly disorganized and cluttered, and unless she is watching you with her disgruntled demeanor and evil eye like the shoplifter she believes you may be (and even will ask to check your bags and accuse you of "Intent" to shoplift), she will leave you standing at the counter while she chit chats on the phone or forgets you are there and runs out back not to be seen again for lengths of time. The third time I gave this shop a chance, she started ringing me up and in the middle of the transaction, without a word at all, just walked away leaving me high and dry for over 10 minutes while she chatted with another couple that obviously wanted to make a purchase larger than mine! Since my purchase seemed so insignificant, I left it on the counter and walked out and will never return again. Don't ever place a special order with this scatterbrained shop owner as you will not see it for months and will have to keep reminding her to order it for you! I refuse to shop someplace that I depart thoroughly frustrated, insulted and infuriated at the way I am treated like a third-rate citizen, and I will shop the AMISH BARN in Concord going forward as they will go out of their way to keep their customers happy!