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March 2024 by DANIEL HUGHES
Very disappointed with they job the did on my sons car. They could not schedule the date correctly and it moved to get the work done. Then after they quoted it they called me and told me they found more damage proving they improperly quoted the job in the first place. Just before the job was supposed to be finished got a call and they asked if I wanted to spend an extra $260.00 to fix a mirror. Finally when the work was done they told me that there would be a 3.5% credit card charge fee. When I asked them to waive the fee the guy told me that was their policy. When I told him I was going to write this review he said “Really you’re gonna waste your time telling people about this”. I guess that’s what crossroads collision sees as good customer service. And yes it was worth the 5 minutes to write this if I protect one other consumer from this company.
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November 2023 by Michael Baldasaro
I originally chose them because they have the highest google ratings out of any repair shop in southern NH and now I know why they do and I’m glad I did!You know how Customer Service these days, well, is terrible? Well this business stands out because their customer service is AWESOME! They respond to you very fast and the work they do is top notch. I feel they went above and beyond to make me satisfied and that means a lot to me.I just want to say I appreciate each and every one of you, you’re rockstars! :)-Michael2019 Tacoma
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November 2023 by Linda Williams
Had 2 different cars hit within 2 months. Both look amazing after they worked on them. Like new. Super people, great work, negotiated insurance for me. Highly recommend.Service: Body & Trim
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November 2023 by Paul Button
They are VERY busy. This is due to their professional business attitude. Their parking lot is ALWAYS full. I live locally and pass by almost every day. There are different vehicles all the time...Service: Body & Trim
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October 2023 by Aaron Collins
Crossroad Collision does great work. My truck looks new. The team was very helpful in coordinating with the insurance company for payments and a rental. Would recommend.Service: Body & Trim
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August 2023 by Joan Paquette
Crossroads Collision Center did an excellent job repairing the long scratch someone purposely put along the passenger side of my Explorer, from the front fender, over both doors. It looks great! So happy, I will be recommending them to anyone in need of body work, for any reason! Thank you Crossroads!Service: Painting
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July 2023 by Tim Hallee
Mike, the owner is great. They knocked my bike out of the park. Did a fantastic job painting my parts highly recommend them. They always do a great job on what I bring them.Service: Painting
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July 2023 by Nicole Shatney
Excellent quality work! Super friendly staff! Easy drop off and pick up! Handled everything with the insurance company so I didn’t have to do much! Highly recommend.
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July 2023 by Sean St. Denis
Very satisfied with the work from crossroads! They go above and beyond to reach your needs. I’m very happy with the results of repair work and paint job. That also cleaned inside and out before delivery.Services: Painting
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July 2023 by Eddie Cianci
These guys were worth the wait.It took a little over 3mos to get an appointment (called March, seen in June) but they were the only body shop in the area who would look at my Tesla (rear bumper damage)Convenient location with overnight drop offGreat communication - called and emailed to confirm drop off date, called multiple times with updates on repair statusMost importantly they worked around a tricky scheduling issue, completing the work literally minutes before we had to leave for a family trip!A+ would use againService: Body & Trim
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July 2023 by Schuyler Sund
The repairs to my vehicle went exactly as indicated and the finish was excellent. And, I was able to receive my vehicle back a day earlier than promised! Professional people; Professional organization.Services: Painting
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June 2023 by Carie Davis
Great customer service. Mike was very prompt to respond to my many questions and concerns. Even though my vehicle ended up being a total loss I would definitely use Crossroads again
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May 2023 by S F
My car was damaged in a fire and scheduled to be repaired in 3 months which was fine since everything worked. Unfortunately it did not pass state inspection because the plastic over the tailhlights was cloudy. Crossroads was able to fit me in and did a beautiful job on my car.Services: Body & Trim
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May 2023 by Mike Cote
They did the bodywork on my Chrysler 300c after an accident. Not only was the bodywork done perfectly but they also handled repairing the blinds pot detectors and backup can. The service and communication was top notch. I'm hoping I don't need them again but if I do, I wouldn't hesitate to use them again.Service: Body & Trim
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April 2023 by Grouncontrol
I’ve had the misfortune of needing a collision center twice over the last few years, and my god, these people here do a great job! This last time I got my car back as clean as it was when it was new. Their work is seamless. I could go on for hours with my praises- just know, they work hand in hand with your insurance company, they always keep you updated, and their work is second to none!Services: Body & Trim
