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February 2024 by Amanda Compas
Answering service is mean and this is the second time my checks mailed to them have gone missing under there watch.
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August 2023 by Katrina Klardie
Kara was so helpful, knowledgeable, and kind. Thank you so much!The tellers were really nice too. I love this bank.
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June 2023 by Pat K.
I've always downloaded my account information into Quicken. Citizens just informed me that Quicken is no longer supported for downloads.
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April 2023 by burton boone III
What a terrible bank that closes so earlier
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February 2023 by Kellie El Haouat
Friendly Polite Service always with a smile.
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August 2022 by T2
I like this location/branch on N Elm St?♀️Very cool Peeps happen to work there ?... especially at the drive~thru...?️????
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May 2022 by MENTOL Erwin
Fast, clean, & Friendly services thanks Staff @Mentol TDR LLC
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January 2022 by Rita Mann
My dad uses this bank for many years and the ladies that work here are very nice and help my dad out alot
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January 2021 by Kevin Gurley
I have been a customer since 1993, before Citizens merged with 1st NH Bank.The North Elm Street branch not only are they very knowledgeable, & follow-up( if there's an issue) in a timely manner. They know there customers on a 1st hand basis. You're sincerely not " just another customer( person).I highly recommend this branch, as you can see there are already many reviews already...Kevin Gurley
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September 2020 by Chelsea Paradore
I recently switched from TD to citizens and couldn't be happier. I just had the best customer experience at this branch, they even initiated assisting me with an issue I thought would take forever on the phone to handle and handled it in minutes.
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June 2020 by Ben Hess
Absolutely the worst customer service ever for a bank institute. Actually saw a bank supervisor, I think her name is Kelly, pick her nose and look at it while on the phone the first week Covid shut down Elm St. Waiting 50 minutes for a "consultant" is a joke on their website #. Can't wait to open another account from this bank. Just my thoughts. Ewwwe
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May 2020 by Greta Frost
The staff and managers here are stellar. Every experience I've had has been positive. They've even gone above and beyond the call of duty and gave me chocolate when I was overwhelmed with managing my mother's finances. Just fantastic!
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March 2020 by Robert Kuhl
Setting Citizens Bank's policies & fees etc. aside, Im rating it 5 stars on the employees, who are always very nice, courteous & professional. They just seem happy. Plus, they remember my name & my account is so small it is probably more of a hassle than it's worth to the bank. But you'd never know that from how im treated.
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November 2019 by Khanh Nguyen
Very happy with their service and team members. Fast and warm greeting.
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September 2019 by Uraisa Nichelle
Very rude and they take your hard earn money. Will not be banking with them in the future!