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April 2024 by Rose Williams
Grace was unbelievably rude. Today is my mother’s 2nd anniversary of passing. Instead of telling me it was store policy and not company policy that you can not put human remains inside a bear. When I’ve done many of times for many loved ones. She decided to give me nothing but attitude and act like I was a disgusting human being for even wanting to do this. Made me leave in tears. Thank god for the nashua location. Don’t even bother stopping here. Go to nashua. They are ten times happier employees and a million times nicer then this staff could ever try to be.
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March 2024 by SoulFor Sale
It's expensive but the children's excitement was priceless
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February 2024 by Shannon Marchetti
Always fun at build a bear
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October 2023 by Stephanie V
Visit the shop for my daughter’s 3rd birthday and was helped by Grace. She was super kind to her and definitely has patience and is kind to kids. It was very nice bringing my daughters here on this special day. Thank you Grace for everything.
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October 2023 by Crystallynn Henson
Employees are energetic
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September 2023 by Chris Babbitt
Great experience! There are so many choices!Did a wedding couple, and they came out great!
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August 2023 by Rina
I am 16 turning 17, I recently visited to relive abit of childhood magic as I went to build a bear very frequently as a child. I went with my partner and the woman who helped us was absolutely wonderful. She did not judge me at all, she was very happy to see how excited I was and made sure to say it to me. It was a wonderful experience and I left with a new furry friend :)
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July 2023 by Nicholas Ackerson
They were so nice and let you press the petal to fluff them and you have name him stuff him choose him and get clothed for them and they are so soft and cuddly and they have shoes and they are so nice and they help you with everything
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July 2023 by Robmin
They were so nice and let you press the petal to fluff them and you have name him stuff him choose him and get clothed for them and they are so soft and cuddly and they have shoes and they are so nice and they help you with everything
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June 2023 by Carly Carney
Great place for my granddaughter. A little pricey for stuffed animals and the clothes for them
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May 2023 by M F
It was on a silly wind that my boyfriend took me here. I felt a little nervous at first because I'm in my 30s and I'm going into a teddy bear shop. The staff was really fun. It was mostly us with only one or two people checking out when we walked in. They talked to us on our level but when it came time to do all the magic of putting the heart in the bear they turned up the charm and I felt like a kid again in the best way possible. It was a really lovely experience. :)
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April 2023 by Katie Guinard
This was an amazing experience for my son! We went early on a Friday and he practically had the place to himself. He had a blast!!!
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March 2023 by IRISH BADASS
Heather was great talked to her over the phone about what I needed and she was very friendly and polite. She has great customer service skills. Thank You Heather for all your help. Mr. Cullen!
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March 2023 by Angela Bertholdt
Our first time visiting. My 11 year had such a good time and the employees were so kind and go out of their way.
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March 2023 by Dan
Always a good experience to take your kids. Lucas was amazing, professional, and cheerful
