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October 2024 by Courtney Johnston
4 employees and 7 people in line for the stuffing machine. One girl on the machine. The three other employees just by the register talking to each other. Didn't greet us when we walked in. We picked out the bear my son wanted. They didn't help us with sounds. I figured out how to do it myself.
When we got to the fluff machine the girl working it was super sweet. Was very interactive with my son. I asked about a birthday crown since it was my sons birthday and she said they don't do that any more. A little sad but understand. She asked if he would do the heart ceremony I said no he's only 3 and won't understand he can't keep the heart on him. (I really wish I got her name. I did look a her badge but I forget her name).
All in all the experience was alright due to how many people were in the store.
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October 2024 by Cori Perham
Came here to get the birthday bear for my 1 year old. The staff was great, and made it a wonderful experience for my son. Will definitely be back in the years to come!
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October 2024 by Al St Aubin
We took our grandchildren in for their first build a bear experience. 5 & 3 years of age. Holly was fantastic working with them. She is a superstar for our trips to this store. All of the employees we have had interactions with are so helpful and friendly.
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August 2024 by Michael Pinard Sr.
It has been a while since our last trip to Build-a-Bear. New items include a "voice box" that can be personalized and a lot of licensed characters from Baby Yoda (Grogu) to "Batbear". The staff was helpful and patient with a slightly indecisive three year old and for what it's worth most of the prices were reasonable.
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August 2024 by Desiree Barlow
The sales associate was so kind. We were browsing for a while and she informed us with a smile that they were closing in 2 minutes. Oh my goodness time flew looking around there.
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May 2024 by Al St. Aubin
Our second trip to this store and Holly assisted us both times so very helpful.
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April 2024 by Rose Williams
Grace was unbelievably rude. Today is my mother’s 2nd anniversary of passing. Instead of telling me it was store policy and not company policy that you can not put human remains inside a bear. When I’ve done many of times for many loved ones. She decided to give me nothing but attitude and act like I was a disgusting human being for even wanting to do this. Made me leave in tears. Thank god for the nashua location. Don’t even bother stopping here. Go to nashua. They are ten times happier employees and a million times nicer then this staff could ever try to be.
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March 2024 by SoulFor Sale
It's expensive but the children's excitement was priceless
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February 2024 by Shannon Marchetti
Always fun at build a bear
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October 2023 by Ena Hufft
it was perfect so much fun we love it
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October 2023 by Good Guy Kam
Perfect place to make memories and lose an absurd amount of money
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October 2023 by Ty Paquette
Always fun to go there
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October 2023 by Tom Riley
Very friendly staff
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October 2023 by Isabel Cruz
It's great,cute plushies all though it's a little to pricey(mostly the clothes/shoes)But it's great for birthday party's!
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October 2023 by Addie Pinney
We stopped to get a merbear for our granddaughter
