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November 2023 by Scotty B.
Really great sales team. Thorough and easy to understand finance team. Shrey was awesome on the test drive, and wasn't pushy at all. The whole team seems way more interested in finding a deal that works for both sides than pushing the most expensive models and options onto you. 100% would recommend, and when it comes time to buy again they will be at the top of my list.
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November 2023 by Julie Mercier
This is my second purchase (the first was a lease) with AutoFair and I am extremely satisfied! Austin in finance was with me on both purchases and he is the best with trying to decide what you need and what you don’t with no pressure! Treyvon was my sales guy and he was the best! He always kept me updated during the process which was easy. Would highly recommend considering them if interested in purchasing/leasing a Hyundai!
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November 2023 by Jody Levy
In the many years of purchasing cars, my recent new car purchase with Genesis of Manchester was among the best! Tamara, Eric and Austin made for an easy, transparent and enjoyable buying experience. They provided amazing customer service with great communication and support every step of the way. I would highly recommend buying from this dealership!
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November 2023 by Debborah Kaitz
Very disappointed with my experience. I drove down from Concord in the am around 10:30 to test drive a hybrid Santa Fe in Silver. The car was in their ancillary lot packed in 4 deep. By the time I got to test drive the car as the salesperson had to move all those cars and was back in the showroom it was around 1 pm. My husband and I needed to get lunch as they were starting to negotiate the price for the car and my trade. We left to get lunch and called them to say I had an appointment at 3 pm but was very interested in the car. A manager called us to finish negotiating the price around 430 we agreed on a price and I filled out my credit application the entire time I asked if I could put a deposit down on the car and was told no they don’t do that. That is apparently because they were in the process of selling the car I test drove a couple of hours ago to someone else. I proceeded to drive back down to Manchester thinking I was purchasing the car I drove in the am only to be then told by the salesman sorry we just sold that car but we have this one in ugly grey. I was very disappointed. My husband for the price he was given on the phone wanted me to move forward in the deal. We go to sign the paperwork and low and behold the price given to my husband over the phone was $1000 more than he thought we would be paying and I truly felt like they did me dirty by not calling me and telling me they sold the color car I wanted. All is good though. I do pick up my new Hyundai tomorrow in shimmering silver just not from you and they get my trade. Not the same dealer I did business with in 2016.
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November 2023 by Steph Doyle
Still going through a terrible buying experience with this dealership. Used car, wasn't ready to pass inspection, I was assured they'd take care of everything, meanwhile, I'm ending up taking care of everything without clear communication from my salesperson, Isaac, and the dealership. My time and energy is completely unvalued and has been carelessly wasted by an inexperienced salesperson and a manager that hasn't reached out a single time about this experience. I would not recommend buying a car here.Edit:Manager called…half an hour after I wrote this review. Still dealing with the same run around.Edit 2:Jessica, I already spoke with a manager. This did not help the situation but rather cemented the fact that this dealership leaves much to be desired from the consumer. Not my circus, not my monkeys. Since you’re looking to me for suggestions however, I am confident a training surrounding ETHICS would be useful for your entire dealership. Not my job to call you after everything I’ve been through. You asked for a review! I gave one.
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October 2023 by Alex Laverriere
I had a great experience with Ashley, Jessica, and Austin! They were extremely attentive and eager to make my experience fluent and transparent. Communication and follow up was phenomenal from start to finish. I really appreciated the time they each took to thoroughly explain each step of the buying process and never once did I feel like I was being taken advantage of as a young woman buying her own car for the first time. I even got to walk away same day with the exact car I wanted even though we were expecting it to come in for another week. Can’t recommend them enough! Thanks again!
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October 2023 by keith broeckel
Ezekiel was fantastic along with Eric the first time around we did not come to terms. Nobody did anything wrong. I ended up going back and working with Manny which was super helpful and Peter finance manager was amazing. I am very happy with my purchase and I got the car and color I wanted. My experience was fantastic. I did not feel any pressure at all.
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September 2023 by James Harlan
It was a positive buying experience. Roy did a great job getting me the car I wanted at a fair price. I would recommend Auto Fair Hyundai to a friend.
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September 2023 by Cassandra Burnett
God Bless Samuel for an amazing experience at Hyundai. He went above and beyond to get me exactly what I asked for in a car. He pays great attention to detail and even helped the behind the scenes crew to get my car ready for me to drive. I would recommend Sam and South Willow Hyundai to everyone I know.
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September 2023 by Matthew Hoelzel
From the beginning we felt no pressure to buy, honestly we felt like they were trying to help us find exactly what we were looking for in our budget and Brady and the team did just that. Beyond personable and friendly and they’re straight shooters that will bend over backwards to find a car that work’s for you.
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September 2023 by Rachel Shea
Picked up my new car today! Nick was so helpful from start to finish throughout the process. He is knowledgeable & answered all questions. I would absolutely recommend him if you’re looking for a new car.
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August 2023 by Jake Weir
This is my second time purchasing a car here. And I couldn’t be happier with my experience. The Salesman that took care of me (Trey) was absolutely fantastic. He fought to make sure the deal worked for me. Five stars for him! The finance manager Emily went above and beyond to help me with the financing portion of the process. She went over everything with me to make sure I understood everything and went over all the approvals I had. My second time was just as great as the first. If you’re looking for a stress free, no hassle experience, Autofair Hyundai/Genesis of Manchester is the best you’ll get. I’ll definitely be back for my next purchase!
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July 2023 by Jen Hunter
Always a great experience here! There was a bit of an issue but they resolved it super quick! I will definitely refer friends and family to them! Great rates, great cars and excellent service team! Thanks again for my new ride!
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July 2023 by vinakone luangoudom
I went to look at Genesis GV70 Prestige package, white matterhorn with red/black interior trim for a potential future car like 3 years down the road. Tamara O'Brien came out to greet me while I was looking at "The One", she was very pleasant...no pressure, causual conversation with limited time I had, she provided me a brief product knowlege about the vehicle and had my appt. already set for Friday at 10:30 am.I took the vehicle for a test drive, instantly in love but the number had to be right, after a couple of hours later, it worked out in my favor, Tamara made the process seamless without a sales pressure. So I did a thing, bought the car of my dreams! Thank you for making it possible, Tamara!
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July 2023 by Mr. VFR
The best car buying experience I have ever had. Quick too! 3 hours vs. days. On a Sunday in at 1:30pm and driving away at 4:30pm. Auto fair for the WIN!